Extended Stay America - Tacoma - South

Business response:

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for sharing your feedback. We are sorry for not meeting your expectations for a perfect stay. Your feedback regarding the breakfast offerings and the service issue is shared with the appropriate individuals with an effort to improve our service and facilities going ahead. We hope you’ll give us a chance to regain your trust in the near future. Sincerely, Hotel Management 

Business response:

Thomas, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Tom, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Montrel, thank you for taking time to write a review of our hotel. We apologize for the service and cleanliness issues you encountered during your visit. Please be assured that we have discussed your feedback with the concerned teams, and we’re working on our protocols so we can be sure to meet the high standards you should always expect from us every single stay. We hope to have another chance to provide you with the hospitality that you should have experienced during this stay. Sincerely, Hotel Management 

Business response:

We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for choosing Extended Stay America for your accommodations and for sharing that you enjoyed our hotel. Our goal is to provide an outstanding experience, and we appreciate you letting us know we did that for you! Thanks again for being our guest, and please stay with us the next time you are in town. Sincerely, Hotel Management 

Business response:

Thanks for being a guest at our hotel. Although you liked certain aspects of your stay with us, we are sorry you didn’t like our hotel policy and apologize for the inconvenience you had with your check-out. Your feedback regarding will help us improve our future guest experiences. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Dawn, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management