This profile has been claimed by the business owner or representative.
Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were very clean. The staff was very nice when checking us on
Business response:
Thank you for the five-star review of Extended Stay America. We are thrilled to read about your fantastic stay and how much you enjoyed your apartment-style room and the great service delivered by our associates. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next visit. Sincerely, Hotel Management
I liked that the property had an elevator and stoves in the rooms
Business response:
Thank you for taking the time to post a review of Extended Stay America. We are happy you had a pleasant experience and are glad you liked having an elevator in the property as well as the stove in your room. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Property was above my expectations. Centrally located, very clean, great value for the price and staff was nice.
Business response:
Thank you for making Extended Stay America your home away from home. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Thanks again, and we hope you will visit us again the next time you visit the area. Sincerely, Hotel Management
Sufficient for a quick unplanned trip Very basic absolutely bare bones no-frills hotel in a convenient location in Tacoma. No breakfast, no pool, no amenities at all, but at least parking was free. Haha! Staff was very friendly, especially Roel, who was outstanding!
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We will share your compliments with the team especially Roel. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Tracee was amazingly sweet!!!! She's a huge sweetheart and is on top of her game!!!
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Tracee went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
Old loud running fridge.
Business response:
Christine, thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the issue you had with the refrigerator and regret the inconvenience it caused. We have alerted our maintenance team about it, and they are fixing it immediately. We hope the otherwise positive aspects of your visit will bring you back to us for a better experience. Sincerely, Hotel Management
Waited 10 minutes to check in. No one at the desk. sign saying would be right back. Ended using the house phone to get someone to come to check us in. No ice in hotel at all. Was told ice cube trays in fridge but they were empty. There were no items in room. It was a studio with full size fridge, 2 stove top elements but not one dish, glass, cup or cutlery. No clock...No coffee maker etc. Was told a check out it is beCause it gets stolen. We won’t have to remind ourselves not to stay at an extend a stay hotel again.
Business response:
Thank you for selecting us. We apologize as you had to wait for a front desk associate to get you checked-in. Your feedback is discussed with our front desk team to be more diligent going ahead. Our hotel is designed for guests who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Managemen... read more
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,594 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.