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Extended Stay America - Tacoma - South
- Hotels
- Tacoma, WA
About this business
Location details
2120 S. 48th St., Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was a great location. the TV cable system was not working correctly - not fixed in a timely manner. Would have liked a bigger coffee pot. I would stay here anytime I was travelling here, again.
Business response:
Dorothea, thank you for taking the time to review your stay. We're glad to know our location was ideal for you, but we're sorry for the inconvenience you had due to the TV in your room and for not meeting some of your expectations. Please be assured that we have discussed your feedback with our maintenance team to fix the problem you mentioned. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Seatle buy casino Hall way are noise. People above your room are heavy step all night. Breakfast not great 2 star
Business response:
Tony, thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest. We are sorry your sleep was disrupted by noise from other guests of the hotel. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Had to check in after regular hours (very late), the front door entrance was locked and the attendant was not readily available. I had to call the 1-800 number on my reservation and the clerk came to the door and let me in. Room was clean and the bed was comfortable. I chose this location because of it's proximity to St Joseph's Hospital up the road. Overall, OK, but the property needs updating.
Business response:
Thank you for sharing your experience with us. We are pleased you had a good stay at Extended Stay America. We appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We value your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Good Location - Great Service Check in was great - Roming was a super help when I forgot my toothbrush. You can walk to the Tacoma Mall easily
Business response:
Kelly, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you liked our friendly service and our location close to Tacoma Mall was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
Latex cleaning glove laying on counter. Room felt dark and dank. I was given an ADA room with roll in shower for some reason.
Business response:
Mark, thank you for sharing your comments. We are pleased overall you had a pleasant time, but we are sorry for the issue you encountered in your room. We will share your feedback with the appropriate team so that we can improve our future guest's experience. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Property was convenient an priced well for my needs.
Business response:
Kris, we are delighted you chose Extended Stay America as your home while visiting our city, and we thank you for mentioning our ideal location! It was a pleasure having you as our guest, and we hope we will be your first choice when you return to explore more of our wonderful city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tacoma - South
How is Extended Stay America - Tacoma - South rated?
Extended Stay America - Tacoma - South has a 3.5 star rating with 2,461 reviews.
When is Extended Stay America - Tacoma - South open?
Extended Stay America - Tacoma - South is open now. It will close tomorrow at 12:00 a.m.