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4811 Memorial Hwy., Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick check in. Nice staff. Room great size with many extras.
Business response:
It was a pleasure hosting you at Extended Stay America. We are delighted to know you had a nice stay and that you were impressed with our spacious suites along with the well-equipped kitchen, as well as with the excellent service delivered by our associates. Thank you for the kind comments, and we look forward to your next visit. Sincerely, Hotel Management
Everything was clean & the staff was great. We were close to some very nice restaurants and other places that were right in the area.
Business response:
Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Check in was rough Stay was fine, uneventful , room was clean, price was reasonable for Airport proximity. Check in was tough. One person on the desk helping a guest with endless emails to be printed. Seems like something that should have been done in between people checking in as it’s an extra service. People have appointments to keep, and checking in shouldn’t take 25 minutes as it did.
Business response:
Thank you for being our guest. We are sorry you did not experience our front desk staff at their best. We will ensure they are well poised to serve every guest going ahead. Please revisit us soon. Sincerely, Hotel Management
The price certainly was right, so you put up with the occasional carpet stain in the hallway & the lightbulb that needs replacing. It was less than 10 minutes to the airport, had a continental (grab and go) breakfast, and staff was helpful.
Business response:
Thank you for your review. We are glad you liked our convenient location close to the airport, our friendly staff and our grab-and-go breakfast. However, we are sorry for the issues you had with the carpet and lightbulb. Your feedback will be shared with our housekeeping and maintenance teams for review and action. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The property was clean and well maintained. Friendly and helpful staff.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with the cleanliness of our property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
The most unpleasant part, the Only part is this feels like an apartment building with residents. Kind of like a halfway house. Ppl live there and depleted all hotel amenities for actual hotel guests. Very loud and smelly, like a low income project building. I didn’t feel safe in my room either. Area was fine and 3 mins to airport. Expedia needs to remove this and hotel should be 100% halfway house. Ppl were dealing drugs and smoking it by the side back door near stairwells. Ppl their all looked like they sold, did or recover... read more
Business response:
It indeed was upsetting to read your review. The frustration you have is undoubtedly understood, and we are sorry for the inconvenience been caused to you. Matters like these are taken seriously, and we assure you that we are investigating this situation. Please consider giving us an opportunity to improve your impression of us in the future. Sincerely, Hotel Management
Extended Stay America - Tampa - Airport - Memorial Hwy. has a 2.9 star rating with 2,413 reviews.
Extended Stay America - Tampa - Airport - Memorial Hwy. is open now. It will close tomorrow at 12:00 a.m.