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Extended Stay America - Tampa - Airport - Memorial Hwy.
- Hotels
- Tampa, FL
About this business
Location details
4811 Memorial Hwy., Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nice service and clean rooms The lady at the front desk was very sweet and helpful.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our front desk staff. We will share your compliments with them. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Of the 2 bath towels, 1 was dirty. Obvious dirty smudges,hand wipe marks, and folded and put up on the rack.
Business response:
Thank you for being our guest. We are sorry for the housekeeping oversights you experienced and regret the inconvenience caused. Your feedback has been discussed with the team to be more diligent going forward. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Helpful staff The facility appeared well maintained and relatively clean - on the surface. Check-in was quick and seamless. The sofa bed was COMPLETELY unacceptable...springs poking through and very uncomfortable. Mattress cover also looked dirty. We had to place the cushions back on the sofa bed, under the sheet in order to use it!☹ There were NO utensils/dishes in kitchenette. If we had been staying longer this would have been an issue. Very convenient for airport.The staff were very helpful before check-in, ensuring we ha... read more
Business response:
Thank you for being our guest. We are glad to read you liked our service and that our location near the airport was convenient for your needs. However, we are sorry that your room fell short of your expectations. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more c... read more
Disappointing Sheets were not fresh,no soap or shampoo Not comforting for someone on the go
Business response:
Richard, thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Memorial Hwy.
How is Extended Stay America - Tampa - Airport - Memorial Hwy. rated?
Extended Stay America - Tampa - Airport - Memorial Hwy. has a 2.9 star rating with 2,413 reviews.
When is Extended Stay America - Tampa - Airport - Memorial Hwy. open?
Extended Stay America - Tampa - Airport - Memorial Hwy. is open now. It will close tomorrow at 12:00 a.m.