Extended Stay America - Tampa - Airport - Memorial Hwy.

Business response:

Thank you for your review of your recent stay at Extended Stay America. We are glad you had an overall pleasant stay. However, we regret the issues you encountered with the refrigerator. Please know, extra washcloths are available at the front desk upon request. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay. However, we are sorry for any inconvenience you had. Your feedback is important to us, and we will use it to improve our services going forward. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your well-kept property and a fully equipped kitchen, along with the service of our front desk team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon! Sincerely, Hotel Management 

Business response:

Thank you for the kind review. We work hard to deliver excellent hospitality, so we appreciate you highlighting all the positive aspects of your stay. We're glad that you enjoyed our spacious and comfortable rooms, equipped with everything you need for a memorable visit! Thank you for being our guest at Extended Stay America, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for being a guest at our hotel and sharing the areas of development. A well-maintained property sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Your feedback is important so it’s been discussed with our housekeeping team. Please be assured that remedial steps are underway to ensure these problems don’t happen again. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Managem... read more

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management