Extended Stay America - Tampa - Airport - Spruce Street

Business response:

Shaearika, thank you for sharing your thoughts. We apologize for the inconvenience you had due to the unclean bedsheets and not meeting your expectations. Your feedback will be shared with our housekeeping team for their review and action. Counting on your generosity to accept our apology, we hope you will allow us a chance to serve you again. Sincerely, Hotel Management 

Business response:

Devon, thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our front desk staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future. Sincerely, Hotel Management 

Business response:

Devon, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you very much for your feedback! I will make sure to share with the staff! 

Business response:

Thank you very much for your feedback! I will make sure to share with the staff! 

Business response:

Thank you much for your feedback! I will definately share with the staff! 

Business response:

George, thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for recommending us to future travelers, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Tabria, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Giria, thank you for being our guest and for the lovely comments about our service. It is really our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We will be sure to share your kind compliments with our team. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management