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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Extended Stay America Hotel Tampa - Airport - Spruce Street is located at 4312 W Spruce St, Tampa, FL. This location is in the Carver City - Lincoln Gardens neighborhood. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not pleasant. I don’t know how people would stay here for multiple days. The hotel itself smelled like pure garbage. The bathroom fan was extremely loud and disturbing. The kitchen definitely needs some updating. There were no dishes, utensils, or pots and pans. I did not even want to shower there. Plus the elevator is on its last days. ow I understand why the price was so low. I will not be staying at this location again. There is also no breakfast provided, like I was told. It is coffee and granola bars.
Business response:
Thank you for your comments. We are sorry for the disappointing stay you had and regret the housekeeping and maintenance issues you encountered during your visit. We have taken note of your feedback and have shared it with the appropriate teams so that we can improve our service and facilities going forward. Kindly note, kitchenware is available at the front desk for cleanliness reasons and they would gladly provide them to you upon request. Also, your comments about the breakfast offerings will be shared with our Brand Lead... read more
Property is good for the price. My rooms have always been clean and smell great.
Business response:
We appreciate your loyalty towards Extended Stay America and for making us your home away from home. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. It was also pleasing to know you found our pricing to be very reasonable. Thank you so much for your kind words, and we look forward to seeing you again soon. Sincerely, Hotel Management
My room was not cleaned during my stay, vending machine not working
Business response:
Thank you for being our guest. We're sorry for the inconvenience you had due to our housekeeping policy. Kindly note, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Also, your feedback regarding the vending machine has been shared with our maintenance team for review and action. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Wouldn't recommend. Nice and friendly staff. However, the hot water went out on our side of the building the last night of our stay. There was a huge piece of road cut out in the back of the hotel with no warning to let you know. Another thing I would like to add is the rooms have kitchenettes but you have to call to plan an order for utensils to be ordered. There is also no ice machine but the do have empty ice trays you can use to make ice.
Business response:
Dawn, thank you for reviewing your visit. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconvenience you had due to the lack of hot water during your last day of your stay and the trouble you had due to our dishware policy. Kindly note, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. Hopefully, we will have the opportunity to make it up to you on a futur... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 4.4 star rating with 1,710 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.