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4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was Tucked away in a quiet area away from traffic. The staff was very friendly. Only bad thing was my room faced the front of the buillding where people were smoking and my air conditioning unit sucked in all of their smoke any time someone was out there
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall peaceful stay and that you were impressed with our courteous associates. However, we regret the inconvenience you experienced. We wish we had the opportunity to address the problems you outlined. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
A simple greeting would be nice. When I arrived to check in I stood there for awhile. The attendant was in the middle of something while I stood there. It would have been nice if she would've said" I will be right with you" or even say "welcome". She didn't lift her head until she finished whatever she was doing.
Business response:
First and foremost please accept our sincerest apologies. I have gathered all staff members and showed them the review and what is to be expected. Thank you for your feedback!
My sheet had blood on it no towels and there was no pool
Business response:
Shaearika, thank you for sharing your thoughts. We apologize for the inconvenience you had due to the unclean bedsheets and not meeting your expectations. Your feedback will be shared with our housekeeping team for their review and action. Counting on your generosity to accept our apology, we hope you will allow us a chance to serve you again. Sincerely, Hotel Management
Fantabulous front desk service Front desk service was greattttt!! Thank you ladies...
Business response:
Devon, thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our front desk staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future. Sincerely, Hotel Management
Business response:
Devon, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
The mall near by nice restaurants.. The Bucs stadium near by and airport.
Business response:
Thank you very much for your feedback! I will make sure to share with the staff!
I love the property..The staff was nice and helpful.
Business response:
Thank you very much for your feedback! I will make sure to share with the staff!
Business response:
Thank you much for your feedback! I will definately share with the staff!
Awesome front desk staff made sure she might my needs. Would stay again and highly recommended this hotel!
Business response:
George, thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for recommending us to future travelers, and we look forward to your next visit. Sincerely, Hotel Management
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,723 reviews.
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.