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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to the airport, shopping and restaurants. Rooms are dated and nothing special.
Business response:
Derek, thank you for your review. Although you liked our ideal location, we are sorry our room was not to your expectations. Your feedback will be shared with appropriate individuals in our organization as we begin formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Business response:
Tara, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jeffrey, we appreciate you taking the time to share your rating with fellow travelers. It was a pleasure hosting your visit, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Business response:
Kenneth, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was Tucked away in a quiet area away from traffic. The staff was very friendly. Only bad thing was my room faced the front of the buillding where people were smoking and my air conditioning unit sucked in all of their smoke any time someone was out there
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall peaceful stay and that you were impressed with our courteous associates. However, we regret the inconvenience you experienced. We wish we had the opportunity to address the problems you outlined. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
A simple greeting would be nice. When I arrived to check in I stood there for awhile. The attendant was in the middle of something while I stood there. It would have been nice if she would've said" I will be right with you" or even say "welcome". She didn't lift her head until she finished whatever she was doing.
Business response:
First and foremost please accept our sincerest apologies. I have gathered all staff members and showed them the review and what is to be expected. Thank you for your feedback!
Air sucked. The air conditioner sounded like it was going to take off in flight all night long. Said they would send someone to look at it amd they never come.
Business response:
Thank you for reviewing your stay with us. We apologize for the issues you had with the air-conditioner and that we were not able to resolve it while you were here. We will share your comments appropriately to ensure the issue is resolved and that we are more consistent in our service delivery going forward. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,756 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.