Extended Stay America - Tampa - Airport - Spruce Street

Business response:

LaShawnda, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us. It's great to hear you enjoyed your stay overall, although we apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly deliver... read more

Business response:

We appreciate you for writing about your stay at Extended Stay America. Delivering relaxing accommodations and excellent service is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit us again when in the area. Sincerely, Hotel Management 

Business response:

We appreciate being our guest at Extended Stay America. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for a great stay. However, we regret the minor setback which caused inconvenience to you. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management