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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We got 2 rooms and the one room was ok and smelled clean, the other room had a funny smell and roaches also, the microwave didn't work and we could get anyone at the front desk. So we put our microwave in the other room so they could use it.
Business response:
Thank you for choosing to stay with us. We apologize for the smell you experienced while you were here and for the inconvenience you had due to the roaches. Please be assured that we have discussed your feedback with our housekeeping team, and asked them to deep clean the room in order to remove the odor. We have also asked our pest control provider to service your room immediately. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Rooms were clean but hallways and stairs were dirty both times I stayed there. Good parking, good location, close to airport, shopping etc. Good value.
Business response:
Thank you for returning to Extended Stay America. We're glad to know you liked our parking facility and that our location close to the airport and shopping was ideal for you. However, we're sorry for the cleanliness issues you encountered in the hallway. We have discussed your observation with our housekeeping team, and we're working with them to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerel... read more
Nice amenities. Kitchenette. Comfortable beds. Easy access to business center.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked your fully-equipped kitchenette and enjoyed our ideal location. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Nice hotel and great access to the airport. I arrived late and they had my room ready.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Melanie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Jacob, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Robert, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Beautiful Nice time and quiet nice area
Business response:
John, thank you for selecting Extended Stay America for your visit and for sharing your comments. We are glad to read you had a peaceful stay here and that you liked our beautiful location. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,756 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.