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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Microwave missing from room
Business response:
Louis, thank you for your kind rating. We are glad you liked most aspects of your stay with us. However, we apologize for the issue you had in your room. Your feedback has been discussed with the concerned team to ensure we inspect all our rooms thoroughly before allotting to our future guests. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Nice, great deal, best price in area Clean. everything worked. Internet actually connected and works, which was surprising because last two hotels I stayed at said they had wifi but didn't work. So i was happy. Clean and smelled fine and was tidy. i did see one Cockroach in my room, a baby one. But I am from The North and we are not used to seeing those types of things. I know cockroaches are common here in The South and there is nothing you can really do about them. I was not offended, in fact I named him Wally. Then I smoo... read more
Business response:
Anthony, thank you for staying at Extended Stay America. We are pleased to know you enjoyed your stay with us and that you were impressed with the value we offer. We appreciate your feedback and look forward to seeing you back soon. Sincerely, Hotel Management
Our stay was good for the occasion Had am early flight the next morning and hotel is very close to aiport.
Business response:
Thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to the airport. Thank you for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to our area. Sincerely, Hotel Management
The location was good. Staff was very nice. Our rooms were clean. But the property outside there was lots trash and the lobby could have been cleaner. Having te ask for clean towels blow dryer stuff like that was kind of pain. Again the staff was nice.
Business response:
Thanks for being our guest. We are glad to read you liked our overall service and that our location was perfect for your needs. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Location compared to the things that we were doing while on vacation was great! As far as amenities and service....mediocre at best. A couple times we asked for some basic things that (according to their in room papers/info) the hotel should have (upon request) such as more pillows, hair dryer, etc. Some of the things they had, some they didn’t. But regardless of whether or not the hotel had these things, the response upon our request was given with some attitude. So, overall, kinda “blegh” but for the location/proximity to ... read more
Business response:
Thank you for being our guest. It’s a pleasure to know overall you had a pleasant stay with us and found our location ideal for your needs. However, we are sorry for the inconvenience you had. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Paul, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
You get what you pay for I guess. The place didn't feel clean at all. I closed the toilet seat and the entire top hadn't been cleaned (sticky stuff on top and hair attached to it). I didn't feel comfortable sitting/laying anywhere.
Business response:
Thank you for being our guest. We are disappointed reading your visit to our hotel wasn’t an exceptional one. Please accept our sincere apologies for the cleanliness issue in your room which impacted your stay with us. Your feedback is discussed with our housekeeping team to ensure they deliver their best efforts in providing a well-appointed room to each guest going ahead. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,828 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.