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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Pradeep, thank you for sharing your rating regarding your stay at Extended Stay America - Tampa - Airport - Spruce Street. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Christian, thank you for sharing your rating regarding your visit at Extended Stay America - Tampa - Airport - Spruce Street. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Jay, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. We hope to see you again soon at Extended Stay America Tampa - Airport - Spruce Street. Sincerely, General Manager
Not too bad conditions but the breakfast is some coffee in the front desk and a muffin. Could be better, that's it.
Business response:
Thank you for evaluating your visit. We are glad your overall stay was pleasant, but we are sorry that our breakfast choices were not so appealing to you. We have shared your comments with our Brand Leaders in an effort to assist them for future offerings. Thanks again for your business, and we hope you will consider a return visit. Sincerely, General Manager
noisy refrigerator.....kept me up the whole night.
Business response:
Ambrose, thank you for being a guest at our hotel. I am sorry you were not able to achieve a good night’s sleep due to the malfunction of the in-suite unit. I have shared your concerns in regard to the refrigerator with my maintenance team to ensure it is fixed immediately. We hope you will consider giving us a chance in the future so we can provide you with the stay you should always expect from us. Sincerely, General Manager
Happy with my stay They say that you get breakfast and I think that is generous. They serve coffee with package granola bars, muffins and oatmeal pack. All processsd food.
Business response:
Patricia, thank you for your review. It's nice to know you enjoyed your overall stay. However, we are sorry that the breakfast offerings were not to your expectations. We will make a note of your feedback as we plan any changes to our selections. We're pleased you chose our hotel for your visit and hope you will allow us an opportunity to serve you again. Sincerely, General Manager
Mini-kitchen, clean, close to ballpark, reasonable We like to stay near the ballpark, and like having a mini-kitchen. Arrival was disappointing at 3:30am. There was no one at the desk, a sign that read 'be back in 5 minutes'. After 5 minutes another guest arrived, so we found the phone and called. The clerk was in a small room, but hadn't heard us at the desk. Check-in was easy,but the room doesn't have the kitchenware in it. At 4am, I didn't need it, but at 11am when we woke, we wanted it there. We called, and they brought ... read more
Business response:
Candace, thank you for evaluating your stay. Although you liked our convenient location and your suite, we are sorry for the issues you encountered which made your visit a less than perfect one. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and we regret the inconvenience caused. We appreciate your feedback and hope to have the opportunity to see you again in the future. Sincerely, General Manager
i was worn out by the time I got there. I was close enough to the baseball stadium and comfortable and was able to eat comfortably in my room , the T V could have been bigger , it was great .
Business response:
Francis, it was our pleasure hosting you at Extended Stay America - Tampa - Airport - Spruce Street. We are pleased to learn our convenient location and your comfy suite met your expectations for a great stay. Thanks for being our guest, we hope to welcome you back in the future. Sincerely, General Manager
Subpar but not worth the price I could hear the other guests and worse when kids were running up and down the hall late at night. Tv didn't work initially and bed had cheap linens.
Business response:
Thank you for reviewing your experience. We apologize for the situation you described regarding excessive noise. Our front desk is available to resolve issues, and I'm sorry we were not aware of the noise problem as we would have been happy to try and resolve it or move you to another suite. We also regret any other inconvenience caused and hope you give us another chance to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.