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Extended Stay America Hotel Tampa - Airport - Spruce Street is located at 4312 W Spruce St, Tampa, FL. This location is in the Carver City - Lincoln Gardens neighborhood. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
mueh Nice if you're staying a while for work but not if a couple for a night or three. Room smelled at the door and no daily maid service. furniture old and beat up.
Business response:
Thank you for your feedback regarding your stay. I am sorry that our facilities and housekeeping service impacted your experience in a negative way. Our goal is 100% guest satisfaction, so we are taking steps to make sure that we consistently meet that goal. We hope you will give us another chance and visit our hotel again in the near future so that we can make it up to you. Sincerely, General Manager
Business response:
Thank you for the wonderful feedback of Extended Stay America - Tampa - Airport - Spruce Street. We are pleased to know that we exceeded your expectations with our amenities and facilities. Thank you for being our guest, and we hope to see you again. Sincerely, General Manager
No ice machine, had to make own ice in freezer which was not convenient. No coffee or coffee maker in the room, was not supplied with anything in the kitchenette. In the AM heard alot of door slamming.
Business response:
Thank you for being our guest and for sharing your feedback. We are sorry our service and facilities did not meet your expectations. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. We have addressed your concerns with the staff, and we have taken corrective action so this does not happen again. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, General Manager
It was all right. Just stayed one night.
Business response:
Thank you for being our guest and for the feedback provided. We are glad to read that your overnight stay with us was satisfactory. We hope to welcome you back soon at Extended Stay America - Tampa - Airport - Spruce Street. Sincerely, General Manager
Get what you pay for The wifi was terribly slow. The pillows were like bricks.
Business response:
Thank you for sharing your review. We are glad you were very pleased with the location of our hotel, but we are sorry for the problems you experienced with our Wi-Fi and that you found your pillows to uncomfortable. Your feedback is valuable to us as we continually improve our facilities. We value your business and hope we will have a chance to serve you better in the future. Sincerely, General Manager
Nice hotel close to TIA Nothing fancy, just everything you would need from a hotel, short-term or long. Centrally located, 10 mins from the airport, 10 mins from downtown Tampa. Has a fridge, stove and microwave.
Business response:
Thank you for selecting Extended Stay America - Tampa - Airport - Spruce Street for your visit and for sharing your comments. We are happy you liked the fully equipped kitchen in your room and that you were pleased with our location which was perfectly convenient for your needs. It was great to have you here, and we hope to welcome you back soon. Sincerely, General Manager
Disappointed No fitness center on site, small closet, no coffee - I'm going back to Candlewood Suites.
Business response:
Thank you for reviewing your stay with us. Please accept our apologies for not meeting your expectations and for the inconvenience it might have caused. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. Thank you once again, we sincerely hope you give us another chance to serve you better in the future. Sincerely, General Manager
We were there to spend some qua;ity time with our son who had business in the area. He lives in California, so get togethers are infrequent.
Business response:
Thank you for evaluating your stay at Extended Stay America - Tampa - Airport - Spruce Street. We are delighted to see that our hotel was perfect for you to spend quality time with your son. We are glad you had a nice experience with us and hope you will give us another chance to serve you again soon! Sincerely, General Manager
No good Noone clean up the room in the whole weekend while I was there
Business response:
We appreciate you staying with us and providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. We hope the rest of your visit was a pleasant one and that you will plan to stay with ... read more
Extended Stay America - Tampa - Airport - Spruce Street has a 4.4 star rating with 1,798 reviews.
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.