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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Extended Stay America Hotel Tampa - Airport - Spruce Street is located at 4312 W Spruce St, Tampa, FL. This location is in the Carver City - Lincoln Gardens neighborhood. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize for falling short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Nice Stay Nice hotel, clean and felt safe. Beds were not super comfortable though. Walls on the thin side if you are a light sleep. Staff was friendly. At check in we were assigned a room quickly, though upon entering it you could tell someone had previously smoked in it. We were quickly given a new room and after we got settled in they checked with us to see the new room worked. Great customer service. We will be staying again next time we are in the area.
Business response:
Thank you for choosing to stay at Extended Stay America - Tampa - Airport - Spruce street and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We are also delighted to hear that you loved your accommodation, our comfy beds and the facilities we offer. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, General Manager
Business response:
Thank you for the five star feedback about your pleasant experience here at Extended Stay America Tampa - Airport - Spruce Street. It's so nice to see how much you enjoyed your stay, and we are happy you were impressed with our service, suites and amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Great stay, Great Price Good stay, employee's friendly and courteous. Quiet area
Business response:
We appreciate your great feedback about your stay at Extended Stay America Tampa - Airport - Spruce Street. It's good to hear you enjoyed your comfortable suite along with the service of our team and the excellent value we offer. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. We hope to see you again soon! Sincerely, General Manager
Fix the Bathroom Faucet No water pressure in bathroom, plenty in kitchen
Business response:
Thank you for choosing our hotel for your accommodation needs. We are glad you enjoyed your overall stay. However, we are sorry for the maintenance issue you had in your room and the inconvenience it might have caused. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. Please come back and see us again soon. Sincerely, General Manager
Business response:
It was a pleasure having you as our guest at Extended Stay America - Tampa - Airport - Spruce Street. It is so nice to know you found your room comfortable and you were pleased with the exceptional service from our staff. We appreciate your wonderful ratings and hope to welcome you back soon. Sincerely, General Manager
JUST okay The hotel needs updating. The elevator stunk with cigarette smoke, and its supposedly a non-smoking facility. I was disappointed to find out they didn't offer a free airport shuttle, but the woman at the desk when we checked in did arrange for a car to take us to the airport the next day, it was $15, plus tip. We did leave the car there, and it was perfectly fine when we got back. That was another consideration in booking this hotel.
Business response:
Thank you for choosing our hotel during your visit to the area. We are glad you enjoyed your overall stay and that you liked our courteous service. However, we are sorry for the cleanliness issues you encountered and for not being able to live up to your expectations. We appreciate you letting us know how we can improve as well as what we are doing right. Thank you again for your constructive review, and we hope you give us another opportunity to serve you again in the future. Sincerely, General Manager
So so Check in and check out was fast and easy. The room was great. Very clean. Very comfortable. The hallways and the rest of the building looked very old and run down. You can only use their free Wi-Fi for checking email but you can't watch any kind of TV or movies over there Wi-Fi system without paying for it.
Business response:
Thank you for staying at our hotel and for taking the time to post a review. We are glad you liked our front-desk service and that you were impressed with your clean, comfortable accommodation. However, we appreciate your observation for our property and for the Wi-Fi service. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. We truly regret for any inconvenience caused. Thank you once again, and we hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 4.4 star rating with 1,711 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.