Extended Stay America - Tampa - Northeast

Business response:

Dear Guest, It is great to know our team and overall value made your stay a positive one. We aim to offer a welcoming experience that feels worthwhile from start to finish, and your feedback lets us know we’re on the right track. Thank you for choosing Extended Stay America and for sharing your thoughts. We truly appreciate your stay with us and hope to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your experience. We are pleased to hear that our team provided a welcoming environment during your stay. We sincerely apologize for the condition of the refrigerator and the absence of outdoor seating, as we strive to ensure all aspects of a visit are comfortable and enjoyable. Your feedback is invaluable in helping us address these areas and enhance the guest experience. We hope you will consider returning in the future so we can provide a more seamless and satisfying stay.... read more

Business response:

Dear Guest, Thank you for taking the time to share your thoughts, and we genuinely appreciate your kind words. At Extended Stay America, we aim to create an experience that is both welcoming and dependable, and it’s wonderful to hear that your stay reflected those efforts. Thank you for choosing us during your travels. We would be pleased to host you again whenever you are in the area. Sincerely, Hotel Management