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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Great value
Business response:
Dear ZAK, Thank you for choosing Extended Stay America for your recent stay. We work hard to ensure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded your expectations and that you found us to be a great value. We would be delighted to accommodate you again and hope you will revisit soon.Sincerely,Hotel Management
Not happy Front desk not very friendly. No housekeeping service available. Too many homeless people around. Not happy.
Business response:
Dear Guest, Thank you for your review. Please accept our sincere apologies that our front office associates did not provide you the excellent service we strive for daily. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional charge. Our security team is reliable and well-trained, and we also work closely with the local police department to keep our guests safe and secure during their stay. W... read more
Everything about this place was good except breakfast was not a continental breakfast.
Business response:
Dear Thomas, Thank you for writing a review of our hotel, Extended Stay America. Although you had a good time with us, we are sorry about the breakfast issues that did not meet your expectations and will look into them for further improvement. Considering the positive aspects, we hope to make your next stay with us outstanding.Sincerely,Hotel Management
The property was in a busy area next to the freeway and the freeway overpass. The exterior of the property looked like it was kept up. OK the inside of the property by the check-in filthy carpets does not look well-kept. Well, laying on my pillow, speaking to the person in the bed beside me, all of a sudden there was a scream, and there was a giant cockroach like bug, crawling up my pillow towards my face. It made sleeping uncomfortable that evening. I was glad to check out the next morning.
Business response:
Dear Candice, Thank you for reviewing our hotel. Please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversight on our part. We take these comments seriously and use them to improve our guest experience. As you mentioned that you liked our property and location, we request you give us another opportunity to show you the exceptional stay you deserved on your last ... read more
The sheets Dirty whit a big spot
Business response:
Dear Fortino, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,191 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.