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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so great. I booked a room and paid in advance for one queen bed. When we arrived, we received a room with 2 double beds. I went down to the front desk and she said they had a new system and because it was booked third party they couldn’t verify that that was what I booked. They said they would reimburse me for one night, which did not end up happening. The tv remote was missing from the room, and I had to ask for for one. The window was broken in the room. Overall, not the best experience at Extended Stay. Probably will ... read more
Business response:
Jessica, thank you for sharing your feedback. We are truly sorry for the reservation issue you encountered and regret this was an inconvenience for you. Your comments will be shared with the appropriate team so that we can improve our procedures and provide a better experience for our guests. We understand your frustration and truly appreciate your patience. In regard to the charges, please feel free to reach out to our front desk as our associates will be happy to assist you further. Please consider giving us a chance in th... read more
Small property nice and clean friendly staff Suggest this hotel
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with the cleanliness of our property and that our associates surpassed your expectations. We appreciate you recommending us and look forward to your future visit. Sincerely, Hotel Management
Just stayed here one night. It was a comfortable stay, clean room, friendly staff.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless room and our courteous associates. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
A little on the pricey side considering... Bed was small, moved quite a bit and blankets were not comfortable.
Business response:
Thank you for being our guest. We are sorry to read that you felt the value of our accommodations did not match your expectations and apologize for the issues you had with the comfort of your bedding. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Quick check ln and got to come earlier and check out late for free love it
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you loved our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Room had not been properly cleaned before check-in. there were sunflower seeds all over. after telling front staff, the room was cleaned while away for dinner. Also had to tell them to get trash also.
Business response:
Tina, thank you for being our guest and sharing your feedback. We are sorry we missed some areas in preparing your room, but we are pleased our front desk associates resolved this problem when you informed them. We hope you will choose us again so we can make your next visit a comfortable one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,191 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.