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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service and staff was fantastic. Thank you. The hotel just seems outdated a bit. They need to replace the the interior design of the rooms and upgrade. Things did not look entirely clean. There was a faint urine smell in the restroom when I arrived and it never left. I realized there was a pee ring behind the toilet and that’s why. GROSS. The counter in the bathroom was chipped and stained. The shower was peeling heavily. The walls were stained and dented. The carpet looked old and had stains too. I will not be back.
Business response:
Cheyenne, thank you for choosing Extended Stay America. We appreciate your nice rating and are happy to know you were impressed with our outstanding services. However, we are sorry for not meeting your expectations with regard to your suite. Your feedback has been discussed with our housekeeping team to address the problems you outlined. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Quirenia, we appreciate you selecting us and taking the time to leave your feedback. We hope the positive aspects of your stay more than made up for any concerns you may have had. Once more, we appreciate your business and wish to have another opportunity to welcome you for the five-star stay we strive to provide every guest. Sincerely, Hotel Management
Well the service was great. The room they gave me had a smell that made eyes irritated. My wife was complaining about the smell as well. For some reason they lost my reservation but they accommodated me. Drop the price 23 bucks from expected payment but the room did not have a pleasant smell at all. We left early like 4ish in the morning.
Business response:
Michael, thank you for being our guest and reviewing our hotel. Although you liked the service you received, we apologize for the inconvenience you had in your suite. We will follow up on your concern with our housekeeping team to ensure we are well poised to serve you better during your next stay. We hope you will allow us to serve you, as we are positive you will leave with a more favorable impression. Sincerely, Hotel Management
Quiet place Nice place to stay for a quick visit to Temecula. Nice friendly clerks. I would stay again.
Business response:
Maria, thank you for choosing to stay at Extended Stay America. It is great to know you had a nice time with us and that you were impressed with our courteous associates. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management
Home comfort away from home Extend Stay America had a very clean and nice room. It was like a studio apartment. They even provide you with pots and pans, utensils, and dishesat your request if needed.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are happy you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Also, we are glad you liked the fully equipped kitchen, too. Thank you once more for the great review, and we look forward to your next visit. Sincerely, Hotel Management
We have used this hotel in the past so we knew what we were getting. No issues but we were issued a room in the corner right next to the I-15, very noisy to say the least. Staff were awesome 👏
Business response:
Donald, thank you for returning to Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our courteous associates. Should you stay with us again please request a room in the quietest area of the building, and we'll do our best to honor your request. Sincerely, Hotel Management
Liked - allowed pets, with a number of pet areas Liked not so much - rough crowd, freeway noise
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your pet. Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. However, we are sorry for the inconvenience you had due to the highway noise. We value your comments and hope to welcome you and your pet back soon. Sincerely, Hotel Management
Uneventful and very relaxing
Business response:
Jerry, thank you for taking the time to post a perfect rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Business response:
Robert, we are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,210 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.