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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice rooms with kitchen/fridge/stove but no coffee maker? No ice machine on the property? Nothing to use in the kitchen- pans/plates/utensils ? Kitchen isn’t very usable unless you bring your own equipment
Business response:
Jennifer, thank you for being our guest at Extended Stay America. We are glad we were able to meet most of your expectations. However, we are disappointed our dishware policy was not communicated to you during the check-in process. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk t... read more
Check in Checked in after 3pm. Was assigned a room, we went to leave our luggage and room had not been clean.. front desk offered another room. Due to location of room we decided to stay in that room.
Business response:
Ana, thank you for evaluating your stay at our hotel. Please accept our apologies for the cleanliness issues you encountered during your visit with us. We take such concerns seriously, and we will share your comments with appropriate individuals as we strive to enhance our gest experience. Thank you again for your feedback, and we hope you will give us another opportunity to host you again. Sincerely, Hotel Management
The free breakfast was not good- little options ie: no orange juice for the kids and the muffins and cinnamon buns were so sweet. No fruits, eggs, etc like other hotels with free breakfast.
The room had a kitchenette and property had laundermat
Business response:
Charlene, thank you for the wonderful feedback! It's so nice to hear your suite felt like your own apartment. As an extended stay hotel, we do offer more 'apartment-like amenities' since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We are glad you enjoyed the fully equipped kitchen, too. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 3.1 star rating with 2,306 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.