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Extended Stay America - Temecula - Wine Country
- Hotels
- Temecula, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
27622 Jefferson Ave., Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was courteous, rooms were run down and there was hair left in the bathroom floors. The beds were horrible, I did not get a good nights sleep those mattresses suck.
Business response:
Jackie, thank you for choosing us. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found the beds uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Also, we have asked our housekeeping team to be more diligent going forward. On a positive note, we are happy to know you liked our courteous staff. On behalf of everyone here, we invite you to revisit us for an even bett... read more
The hotel is close to wine country and old town Temecula. The hotel is very pet friendly.
Business response:
Ray, thank you for choosing Extended Stay America. We are glad to know you were happy with our pet-friendly policy and enjoyed our ideal location. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
just okay Friendly staff, room was just okay. Heard dogs barking most of the night
Business response:
Cindy, thank you for taking the time to review your stay. We are pleased to know you liked our associates and had a pleasant visit. However, we apologize about the dog barking and the disturbance this caused. We are pleased you alerted the front desk team so we could have a conversation with the pet owner to reiterate our pet policy. Thank you for your business, we appreciate you. Sincerely, Hotel Management
The trip was excellent. The room was clean, staff was friendly and resourceful, and the girls had a blast! Also, I like how they locked the entry door after a certain hour so that people can’t wonder in
Business response:
Brittanye, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you loved your well-kept room and that the service provided by our associates met all your expectations. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
It was just okay. I would only stay there again if it was an emergency. Only one way in and out, people cooking made it smell and taking an elevator to your room is not convenient when you have 2 small dogs. No, I wouldn’t stay there again.
Business response:
Thank you for taking the time to evaluate your stay. We are so sorry for the inconvenience caused to you due to our elevators and for the odor issues you encountered. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Management
Continental breakfast needs a bit more variety. Maybe some OJ, bagels and some pastries.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Temecula - Wine Country
How is Extended Stay America - Temecula - Wine Country rated?
Extended Stay America - Temecula - Wine Country has a 4.1 star rating with 1,191 reviews.
When is Extended Stay America - Temecula - Wine Country open?
Extended Stay America - Temecula - Wine Country is open now. It will close tomorrow at 12:00 a.m.