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Extended Stay America - Toledo - Holland
- Other
- Holland, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6155 Trust Drive, Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check-in took awhile. It seems their computer system is very slow but the staff were very friendly and helpful.
Business response:
Thank you so much for posting a review of our hotel. We appreciate you letting us know that the check in process was a little slow. I will work with the front desk staff to ensure that they are completing check-ins in a timely fashion. We are sorry for this issue, but are happy to read that we provided you with excellent service and that the staff was very friendly and welcoming. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Happy with my stay, 100% Hotel was nice. People have complained about the smoking smell but it was not that bad. My room was real clean. My only complaint would be the pillows, they were flat. This place wasn't the Ritz but if your on a quick getaway it's perfect. It was also really quiet.
Business response:
Jacob - Thank you for taking the time to write a review of your stay. We appreciate you letting us know that the pillows in your room were a little flat. We will get this addressed right away and get some newer, fluffy pillows put in. We are sorry for this issue, but are happy to read that we provided you with a wonderful stay while you were in Toledo. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
not to bad Was not bad but apparently a miss communication between hotel and hotels.com could not change to one day earlier to a Thursday instead of Friday check in
Business response:
I want to thank you for taking the time to post a review of your stay. It was disheartening to read that we were unable to change your arrival date; however, I am so glad to read that we were able to provide you with a positive stay overall. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good For the very good price, this is an excellent place to lay your head for a night's sleep.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that your recent stay with us was enjoyable and just what you needed while on the road. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
There's a Texas Roadhouse right next door. Serviceable.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm glad that we were able to accommodate your needs with a comfortable room and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Family Reunion Would have given higher rating had I been given the type of room I reserved, and paid for 3 weeks prior to check in, and phoned the facility 3 days prior to check in to verify my room type, and that they had my pet listed... Was told it was not a problem. Requested "smoking and had Pet". Was given a non smoking room, and told pets are only allowed on the 1st floor (all non smoking), and pets were not allowed in the elevator. While there, I spoke to other guests (smoking guests) and observed guests coming off e... read more
Business response:
I appreciate you bringing your experience to our attention. I was upset to read your remarks regarding the false information provided to you at check-in. Please accept my apologies. We do allow pets in all rooms types, therefore we do have a select number of smoking rooms as well, I will look into this further to determine why this situation occurred. To ensure that a situation like yours doesn't happen again, I have talked to my entire front desk staff to ensure that they are providing accurate information to all guests. Yo... read more
"Extended" Honeymoon It worried us a lot based on other people writing negatively about it. But, we entered and had great customer service. Even though there is a little smoke smell, they are making into a no smoking hotel soon. The room was more than what we could ask for. Well kept, kitchen, storage, and the bathroom was very nice. O erall great experience for a couple to get away.
Business response:
Marc - Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the positive experience you had during your recent stay at our hotel, from the friendly staff to the cleanliness of the guest room. I truly appreciate it. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Toledo - Holland
How is Extended Stay America - Toledo - Holland rated?
Extended Stay America - Toledo - Holland has a 4.3 star rating with 858 reviews.
When is Extended Stay America - Toledo - Holland open?
Extended Stay America - Toledo - Holland is open now. It will close tomorrow at 12:00 a.m.