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Extended Stay America - Toledo - Maumee
- Hotels
- Maumee, OH
About this business
Location details
542 W. Dussel Dr., Maumee, OH, 43537, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very outdated.
Business response:
Dear Bret, Thank you for choosing to stay with us and for your feedback about the condition of the hotel. We are having similar discussions and have shared your feedback with the appropriate individuals in our organization. We are committed to keeping our accommodations clean and well-maintained as we anticipate future modernization plans for our hotel. We hope you continue to select us as your hotel of choice so you can see our improvements based on feedback from our guests. Sincerely,Hotel Management
Room smelled of cigarette smoke. Called front desk immediately upon arrival to room was offered frebreeze. Otherwise it looked nice just old cigarette smell
The hotel was old and could use some updating. The bed and pillows were very uncomfortable. Nothing extra should be paid for the breakfast based on what they serve. The front desk attendant was nice. Good location, close to several restaurants.
Business response:
Dear Guest, Thank you for being our guest and reviewing your experience at Extended Stay America. It's so nice to know you found your suite comfortable, the location convenient, and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. We have noted your feedback regarding the need to update some areas of our hotel and the limited option for breakfast. Thank you for choo... read more
Extended my stay by one day and had the staff very confused?
Le personnel est chaleureux et à l’écoute, la suite est fonctionnelle et peut contenir tout ce dont nous avons besoin pour y vivre plusieurs jours. C’est propre et confortable. Vraiment génial pour se cuisiner un petit repas, faire notre lavage, bien se reposer avant de poursuivre notre route.
Business response:
Dear Line, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great that you enjoyed your comfortable suite, fully equipped kitchen [or kitchen amenities], and our friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon!Sincerely,Hotel Management
Room itself was fine. Spacious and clean. Good value for $85/night. Only complaints were water pressure in shower was low and air conditioner made a lot of noise which kept me up during the night. Overall stay was 7/10. Would stay at this hotel again mainly because it was like getting a mini apartment for only $85.
Business response:
Dear Jennifer, Thank you for sharing your feedback and letting us know that your stay was pleasant, if not perfect. We apologize for the maintenance issue you experienced with the air conditioner and the shower. Thank you for bringing this to our attention. We will address this issue with the maintenance team to carry out their work diligently while inspecting the rooms. We appreciate your kind remarks about our spacious rooms. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Mana... read more
They upgraded me before I even got there. Loved the upgrade.
Frequently asked questions about Extended Stay America - Toledo - Maumee
How is Extended Stay America - Toledo - Maumee rated?
Extended Stay America - Toledo - Maumee has a 4.4 star rating with 901 reviews.
When is Extended Stay America - Toledo - Maumee open?
Extended Stay America - Toledo - Maumee is open now. It will close tomorrow at 12:00 a.m.