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Extended Stay America - Toledo - Maumee

4.4
  • Hotels
  • Maumee, OH

About this business

HospitalityHotels

Location details

542 W. Dussel Dr., Maumee, OH, 43537, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4901 reviews
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Dennis's profile image
Dennis 
a year ago

Room smelled like smoke. No ice made for incoming guests. A concern since there were NO ice machines in the hotel. Overall, a very average experience. Oh, and breakfast? Instant oatmeal and hardened muffins. No juice either. Not exactly what we were expecting. 

Business response:

Dear Dennis, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We value your feedback and greatly appreciate your patience. Your concerns have been shared with the proper individuals, and we are grateful for the input. We hope you will consider staying with us again, as we welcome the opportunity to restore your confidence in our hotel.Sincerely,Hotel Management 

Hilda's profile image
a year ago

Good receptionist 

Anonymous's profile image
Anonymous 
a year ago
Susan's profile image
a year ago
Rocky's profile image
a year ago

Really fast check-in, courteous staff, but no ice machine! Pet friendly would recommend this place! 

Business response:

Dear Rocky, It was a pleasure to read your fantastic review about the city trip; you also felt happy about your time spent here with our courteous team. We aim to provide excellent hospitality; your compliments for easy check-in and being pet friendly are appreciated. However, we are sorry you were disappointed with not having an ice machine, as we provide ice trays with a full fridge. On behalf of everyone at Extended Stay America, we invite you to stay with us again!Sincerely,Hotel Management 

Dwayne's profile image
Dwayne 
a year ago

Worth the money The room was clean and it was worth the money. It was a short and pleasant stay 

Ron's profile image
a year ago

There were no plates, cups, pans or silverware in the room, even though this is an extended stay facility. Had to request that at the front desk, which wasn't clear. Once, I asked the clerk att he front desk she was very helpful. 

Business response:

Dear Ron, Thank you for selecting us. We are happy you had a pleasant stay. However, we are sorry for the inconvenience caused in your suite. It is sad to know that you were unaware of the kitchenware policy, which says that dishes of your suite are kept at the front desk to ensure cleanliness. Our team will deliver them to you as requested. Our front desk team is always available to help you and make your time with us comfortable. We hope you will allow us to deliver the experience you should always expect from our hotel. S... read more

Tara's profile image
a year ago
Kevin's profile image
a year ago

Staff was very friendly and helpful, room was spacious and clean, if slightly outdated. 

Business response:

Dear Kevin, Thank you for posting a review for other travelers to know what makes us an excellent choice when visiting the city! It's nice knowing you enjoyed your time, and we are happy you were impressed with your clean and spacious room. However, we have noted your observation. It was a pleasure hosting your visit to Extended Stay America, and we look forward to your return! Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Toledo - Maumee

How is Extended Stay America - Toledo - Maumee rated?

Extended Stay America - Toledo - Maumee has a 4.4 star rating with 901 reviews. 

When is Extended Stay America - Toledo - Maumee open?

Extended Stay America - Toledo - Maumee is open now. It will close tomorrow at 12:00 a.m.