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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast, bedding
Business response:
Dear lacrecia, Thank you for taking the time to share your review. We apologize for not meeting your expectations during this visit. Your concerns have been shared with the appropriate individuals to ensure our guest's total satisfaction moving forward. We are committed to offering the best experience for our guests, and we appreciate you pointing out specific areas where we can improve. Thank you for choosing us; we look forward to welcoming you back soon for a much-improved stay.Sincerely,Hotel Management
Good for the money Extended stay is good for the money. Close to where I needed to be and has all the amenities you need. Could use a facelift but really clean
They need to improve the conditions of the hotel! Very friendly staff! But was not happy with the conditions…they can improve it! Won’t be staying here again!
Business response:
Dear Jack, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
I stayed at this same location several months back on a business trip to the area. It was clean and convenient for my work. I booked the same place again this time. Though I asked and they did try, the same room was not available and the room I got this time was noisy with tenants overhead and not as clean as the first stay.
Business response:
Dear Rony, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Great Stay Excellent value hotel. Great location just a short drive from downtown, the national parks, and other Tucson attractions. my only complaint is that they don't off a full breakfast. They offfer coffee, oatmeal, and muffins. however, there is an IHOP across the street, so we ended uo going there.Overall, comfy beds and great stay.
Business response:
Dear Adrianell, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is lovely to read that you enjoyed our outstanding service and convenient location and found us an excellent value. However, we are sorry for your disappointment with the breakfast, and we will share your feedback about our breakfast choices with our concerned team, as they always love knowing from our guests and will see how they can improve. It was a pleasure having you stay with us, and we hope you will c... read more
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 4.3 star rating with 1,825 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.