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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Location The Extended Stay on Grant Rd in Tucson is awesome and in just the right place. It is a very comfortable stay.
Business response:
Thank you so much for sharing your experience with us. We are satisfied to read you valued our convenient location and how we maintain our property. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Okay, but nothing special We were not able to check in until 3 hours after check-in time. The front desk girl was rude and did not apologize or give any frame of time to remedy the situation. The manager also was rude and only gave us an extra hour for check-out. I will not be staying here again. Too much money for what it was. Also our door handle about fell off. So it wasn't the most well-kept places.
Business response:
Thank you for sharing your experience. Please accept our apologies that you had to wait to check into your room and that you did not receive adequate customer service from our staff. This is unacceptable. The correct level of customer service will be coached so guests will receive a great experience when staying with us. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
It is well located We are looking to relocate, the room was sufficient, but had a moldy smell.
nice hotel/room for overnight stay while driving. Made reservation while driving, got to hotel and the rude front desk clerk Labriel/Gabriel (unsure because she made sure her badge was covered) claimed that I did not have a reservation although I showed her the confirmation from Expedia on my cell. She claimed that I would have to call Expedia to find out why my reservation wasn't "there yet". While on the phone with Expedia (two minutes maximum) she "miraculously" found my reservation, All the while complaining about how sh... read more
Great location, but needs remodeled Small bathroom needs updated. No blow dryer, Staff friendly. I stayed here only because I needed a place near work while my townhome was being tiled.
What is clean comfortable efficient
Business response:
Thank you for sharing your experience. It is good to know you had a clean, comfortable stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 4.2 star rating with 1,780 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.