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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
last night of a 7 week trip room was clean, bed comfortable got a good night sleep, breakfast a little skimppy
Business response:
Richard - Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your clean room and your comfortable bed during your visit with us. Still, I apologize if our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. Thank you again for your feedback. We hope to have the opportunity to provide you with another great stay in the future.
A pleasant stay at a nice hotel with an accommodating staff.
Business response:
The staff and I read your review, and would like to thank you for writing such a kind review about our guest service. I am proud of our team for providing you with a positive experience during your stay. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
My stay at extended stay america When they came into clean my room they did a quick cleaning and it sucked. Never cleaned the bathtub or dusted. It was just a bad and quick cleaning. Just because I was in the room didn't mean they had do to a crappy job. Maintenance was excellent and came when you asked for them. Overall it was ok but not sure if I would stay again.j
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments about the service received from our maintenance engineer; however, we apologize that the room was not cleaned to your satisfaction during the course of your stay. To ensure that a situation like yours doesn't happen again, my team will be discussing your review and how we can improve our housekeeping service for future guests. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We do h... read more
Good hotel for long term stays Comfortable room with kitchen and Wifi. Internet was good at night, but could not connect in the morning. Bed was comfortable, Free breakfast in morning was minimal.
Business response:
The feedback provided in your review is much appreciated. Your comments in regards to the amenities within the room are much appreciated; yet, I was disheartened to read about the poor internet service. In regards to your feedback, I am pleased to let you know that our property will be receiving a significant internet upgrade. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extended Stay America location in the future.
Awesome Room Great location with all you need close by. Room was clean\shower hot\air conditioning nice and cold and stays on without all the noise some make. 3 types of pillows. Recliner chair\quiet. I didn't want to leave.
Business response:
I appreciate you taking the time to write such a kind review of our hotel. We are so glad to know you enjoyed the cleanliness and the location of our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.
next to hosptal convienent and affordable
Business response:
It is so rewarding to read that you had an enjoyable stay with us. Thank you for your comments. We are so glad to hear that you found the location convenient to your needs, and that you found us to be a good value. Thank you again for your review. We would love to see you again, should your travels bring you back to our area.
Dirty Room I chose this hotel for the kitchen unit; I have food allergies so I do a lot of my own cooking. When I checked into my room there was nothing in the kitchen; no pots, pans, silverware, plates, etc. I need to mention there was one thing in the kitchen, tucked in the microwave - a smelly bag of Taco Bell food. Eww! I called the front desk and got plates, glasses and a promise that the rest of the kitchen items would be delivered the next day. It took 3 more phone calls and 2 more day to get the complete kitchen pack... read more
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.5 star rating with 2,597 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.