This profile has been claimed by the business owner or representative.
Extended Stay America - Union City - Dyer St.
- Hotels
- Union City, CA
About this business
Location details
31950 Dyer St., Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would have expected the room to be stocked with kitchen items, dish soap, etc however we needed to go to the front desk to get anything we needed. They wouldn’t drop anything off at our room. Kids in room above us ran and jumped in the middle of the night. Heavy pot smell throughout the night. Air conditioner made terrible noise every time it started or stopped. The area in general did not feel safe although it was convenient. Worried our car would be broken into. Did the job but not a great experience.
Business response:
Dear Claire, Thank you for reviewing our hotel. While we are pleased, our location served you well. However, we are sorry we missed meeting some of your expectations and the difficulties you experienced. We want our guests to have a better impression than this. Hence, your comments have been discussed with the concerned individuals to ensure we consistently deliver our service. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
Had a great stay with my puppy!!!
Average hotel, I went there for the pool but the pool is not in operation, I don't know why because the pool looks nice and clean, how come they don't open the pool in the middle of summer. Also, the room doesn't have shampoo or any other things but a soap bar. Very simple breakfast, just cakes. Other than that, room is clean and everything looks fine. Place us quiet and I had a good sleep.
Business response:
Dear Tommy, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your comments regarding things we can improve. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your ... read more
Frequently asked questions about Extended Stay America - Union City - Dyer St.
How is Extended Stay America - Union City - Dyer St. rated?
Extended Stay America - Union City - Dyer St. has a 3.8 star rating with 2,077 reviews.
When is Extended Stay America - Union City - Dyer St. open?
Extended Stay America - Union City - Dyer St. is open now. It will close tomorrow at 12:00 a.m.