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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
31950 Dyer St., Union City, CA, 94587, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
good location. Easy to walk to restaurants and shopping centers. Cleanliness was lacking - multiple roaches in room and things in room not clean when first arrived
Business response:
Jessie, thank you for the feedback. We are glad to read you had an overall pleasant visit and that our location was perfect for your needs. However, we are sorry for the cleanliness issue you encountered in your room and regret the inconvenience it caused. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sincerely, Hotel Management
Great stay.
Business response:
Costa, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was easy to check in and was quiet.
Great
Business response:
We are delighted you chose to stay with us at Extended Stay America. We appreciate your feedback and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Just ok Stay The room wasn't what we expected, we thought we were getting two queen beds since we had kids(16)but got doubles instead but we were somewhat comfortable anyway. The bathroom didn't have enough bath or hand towels had to ask for more.
Business response:
Cheryl, Thank you for staying at our hotel. We are happy your overall experience was pleasant, but we apologize if we did not meet all of your expectations. We appreciate you taking the time to share your concerns, and we hope to accommodate you and your family again in the future. Sincerely, Hotel Management
Excelente
Wont go back Easy check in. The beds were poor quality almost like barrack style beds. Bad mattress and pillows. Shower was dirty and had hair from previous guests
Business response:
Denise, thank you for being our guest and for sharing your feedback.We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case.We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, Hotel Management
Extended Stay America - Union City - Dyer St. has a 4.5 star rating with 1,286 reviews.
Extended Stay America - Union City - Dyer St. is open now. It will close tomorrow at 12:00 a.m.