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4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
It was goo
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Quiet area! Nice comfortable bed and pillows!!! Great room size!! Convenient area for food spots and shopping
Business response:
Jasmine, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
It can be better clean walkway corridors stair can use power washing
Business response:
Felix, we appreciate you taking the time to post your review. We are glad you enjoyed your stay with us. Our team is looking into the concerns you mentioned so we can prevent them from happening again. Thank you for being our guest, and we look forward to welcoming you here again. Sincerely, Hotel Management
Maybe this is the norm, but i was surprised to have a kitchen in the room. I liked that very much.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your stay and fully equipped kitchen. We hope to see you again soon! Sincerely, Hotel Management
Business response:
Patricia, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
In the kitchen I had ants crawling everywhere and when I went in to get my room. They told me they didnt have my reservation and had to book my room through them. I ended up spending $40 more than what I reserved for and that was with a military discount.
Business response:
Thank you for reviewing your stay. We are sorry for the reservation issue you experienced due to our third party website and for the cleanliness problem you had in your room. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. Thanks again, and we hope to host you back in the future so that we can make your next visit a memorable one... read more
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,259 reviews.
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.