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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable but.... Outside of the Towne Center area, but not too far to take advantage of the area. Bed was very comfortable. Room size was decent. Bathroom was small, you have to shut the bathroom door to get into the shower. Was given a room on the backside of the building which backed up to major road and highway just beyond. Lots of road noise. The a/c unit was efficient but also loud. Free breakfast consisted of coffee, tea, instant oatmeal, packaged granola bars, packaged muffins. I guess this is to be expected when y... read more
Business response:
James, thank you for choosing Extended Stay America for your needs. It feels good to know you enjoyed the convenience of our ideal location and that you had a great night’s sleep in your cozy bed. However, we are sorry for the noise issue you experienced while you were here. Your feedback for the HVAC unit is shared with the concerned team to check and do the needful. Thank you for the review, and we look forward to welcoming you back for an exceptional stay. Sincerely, Hotel Management
va beach weekend Wasn't my best choice/ once arrived I found out that there was better choices around the area
Business response:
Thank you for taking the time to review your stay. Your comments have been discussed with our team, and we are taking steps to correct the issues you mentioned. We look forward to having another chance to welcome you back and hope you will visit us soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
It was good stay.
Business response:
Allen, all of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
One nighter Needed it for a night - bed, AC, bathroom. All rooms are accessed from the parking lot like motel style, so no "lobby" area. Walls are thin- could hear the neighbors well while in the bathroom but met the necessities. Full size fridge, 2 burners, and a sink. Room is pretty old and dingy, needs some TLC but wasn't dirty. Just an old building. "Breakfast" is coffee and granola bars, but you have space to cook if needed and ample grocery stores nearby. The correspondence I had with staff in check in and check out w... read more
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our facilities moving forward. We value your review and hope to have you as our guest again. Sincerely, Hotel Management
Better than some but not most I stayed in this hotel for 3 days. In those three days the room was not cleaned by the hotel staff. Hotel does not have a fitness center. When they say breakfast included, it is muffins, granola bars and coffee. The TV shuts off automatically which is a good thing and a bad thing.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize for not meeting some of your expectations and for the issues you had while here. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope you will consider giving u... read more
Business response:
Steven, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Clean. Safe. Staff was friendly and explained everything well. Hoisekeeping was accommodating. Would stay again. Woukd refer to a friend.
Business response:
Thank you so much for the amazing review! We are thrilled you enjoyed your stay at Extended Stay America, and it is great to know you were comfortable at our hotel. We really appreciate the nice compliments about our friendly team members, and we will share them with everyone. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
I was told that it was a smoke free hotel , however the smoke smell in my room was so overwhelming it made my wife nauseated and being it was late when we arrived it was too late to try and change rooms. Needless to say she did not sleep well .
Business response:
Willie, we apologize for the inconvenience you encountered due to the smoke smell in your room. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,208 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.