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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant It met my expectations and it was cleaner than I thought it would be. Right by the highway was a plus made it easier to get around to the oceanfront. Price I thought was a little bit high.
Business response:
Melissa, thank you for staying at Extended Stay America - Virginia Beach - Independence Blvd. We are delighted to read you liked our well-kept property and that our location was convenient for your needs. It was a pleasure hosting you, and we hope to see you soon. Sincerely, General Manager
Business response:
Rachel, it was a pleasure having you as our guest at Extended Stay America - Virginia Beach - Independence Blvd. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, General Manager
Great place, great price! We enjoyed our time at the Extended Stay America. The rooms were modern and clean, perfect place for a couple nights. The only complaint I had was that the air conditioner was too close to the bed, and the comforter was just a bed cover, not an actual blanket.
Business response:
Thank you for staying at Extended Stay America - Virginia Beach - Independence Blvd. We are glad your overall stay was pleasant and that you liked the value we offer. However, we are sorry for the inconvenience you experienced in your room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Asked for a coffee pot and 2 extra pillows. Got the coffee pot. Beds were too hard.
Business response:
Joseph, thank you for your visit. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we're sorry that you found our beds uncomfortable. Our front desk is available to resolve issues such as this, and I'm sorry we were not aware of the problem you had as we would have been happy to try and resolve the issue or move you to another room. Thanks once more for allowing us to be of service, and we hope you will return as we would love to provide you with a better experience! Sincerely, General Ma... read more
Staff willing to help , good location for me. that is all I can say, should you want to have more literature please hire a writer. Have a very nice day.
Business response:
Thank you for taking the time to share your experience at Extended Stay America - Virginia Beach - Independence Blvd. We are glad to read you loved the service provided by our courteous associates and enjoyed the convenience of our location. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, General Manager
It was the best I could find on short notice. The best part was the friendly staff at check in. The room was damp, smelled funny, cheap furnishings. It has a kitchen, but they keep all the dishware and utensils in the office. Small bathroom. Cheap plastic finishes in the room. Like a hotel you'd rent if you were poor and throwing a high-school party.
Business response:
Brian, thank you for choosing to stay at our hotel. We are pleased to know you were impressed with the service provided by our staff. However, I am sorry we missed meeting your expectations in regard to your room and regret the inconvenience it caused. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Brian, thank you for sharing your 5-star rating. We appreciate you choosing Extended Stay America - Virginia Beach - Independence Blvd. and look forward to hosting you again soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Decent Hotel Overall everything was fine. Clean room, nice staff. My other problems were it was next to what seemed to be a construction site and also had a problem with how we had to bring our own towels down to get new fresh ones. Plus it seemed as if they were limited on cooking pots and stuff. But other than that it was good.
Business response:
CJay, thank you for the review. We are happy to note that you liked your room and our associates. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, General Mana... read more
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 3.3 star rating with 2,182 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.