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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Updated rooms were very nice.
Easily fixed Wifi is weak. Don't try and stream. They forgot to put towels in my room. Expedia members get second class treatment. However, they do have nice people working the front desk.
Business response:
I appreciate you taking the time to write a review of your experience with us. Your comments in regards to the staff are much appreciated; yet, we were disheartened to read about the troubles you had regarding the speed of wi-fi and towels not being placed in your room. Your comments were reviewed by our staff, and we will strive to provide a better stay for all of our guests to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our... read more
Nice hotel It's a really nice, affordable hotel. Close to the beach and a McDonalds within walking distance.
So-So it was great. we were hardly in the room but when we were it was great.
Business response:
Thank you so much for posting a review of our hotel. I truly appreciate your comments regarding the great stay you had at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
No dishes in rooms When I arrived at 6 PM, they were not sure if my room was ready. Had to wait while they checked. Got to room and there was nothing in the kitchen to cook or eat with. All plates and pots and pans had to be checked out and brought to room. I opted to buy paper plates and microwave all my meals... which was disappointing because I was really looking forward to cooking.
Business response:
Thank you for providing feedback regarding the events that took place during your recent stay with us. Please know that we are sincerely sorry that there was a wait for your room as well as your dishes. To ensure that a situation like yours doesn't happen again, I am going to continue to coach and train my staff on proper guest servicing at check in time. Thank you very much for bringing this to our attention. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
Relaxing My stay was great
Business response:
I want to thank you for taking the time to post a review of your stay. I'm glad that you had an excellent stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
No elevator on site. Hauling baggage up to the third floor was a little rough, but we did it. Breakfast was gone by 9:30. The rooms are clean and we slept great.
Business response:
I appreciate you bringing your experience to our attention. We appreciate the kind comments about the room cleanliness and you getting a good night of sleep; however, we apologize that this property does not have an elevator. However, if you are ever in the Chesapeake area our Greenbrier location has an elevator. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. . We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 4.2 star rating with 1,260 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.