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Extended Stay America - Virginia Beach - Independence Blvd.

3.3
  • Hotels
  • Virginia Beach, VA

About this business

HospitalityHotels

Location details

4548 Bonney Rd., Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.32,182 reviews
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Anonymous 
7 years ago

One nighter Needed it for a night - bed, AC, bathroom. All rooms are accessed from the parking lot like motel style, so no "lobby" area. Walls are thin- could hear the neighbors well while in the bathroom but met the necessities. Full size fridge, 2 burners, and a sink. Room is pretty old and dingy, needs some TLC but wasn't dirty. Just an old building. "Breakfast" is coffee and granola bars, but you have space to cook if needed and ample grocery stores nearby. The correspondence I had with staff in check in and check out w... read more

Business response:

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our facilities moving forward. We value your review and hope to have you as our guest again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Better than some but not most I stayed in this hotel for 3 days. In those three days the room was not cleaned by the hotel staff. Hotel does not have a fitness center. When they say breakfast included, it is muffins, granola bars and coffee. The TV shuts off automatically which is a good thing and a bad thing. 

Business response:

Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize for not meeting some of your expectations and for the issues you had while here. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope you will consider giving u... read more

Steven's profile image
Steven 
7 years ago

Business response:

Steven, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Clean. Safe. Staff was friendly and explained everything well. Hoisekeeping was accommodating. Would stay again. Woukd refer to a friend. 

Business response:

Thank you so much for the amazing review! We are thrilled you enjoyed your stay at Extended Stay America, and it is great to know you were comfortable at our hotel. We really appreciate the nice compliments about our friendly team members, and we will share them with everyone. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Norfolk Extended stay The experiences was fine, the breakfast was just a grab and go - instant oatmeal, granola bars, coffee. 

Business response:

Our thanks for reviewing your stay at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. Thank you again for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management 

Elias's profile image
Elias 
7 years ago

Nice area and staff 

Business response:

We appreciate your kind words about the dedicated team of professionals who served you while our guest at Extended Stay America. We are delighted we met your expectations and provided you with an excellent experience. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management 

C. F.'s profile image
C. F. 
7 years ago

Great Staff This hotel was in a great location. The room was clean and comfortable. 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your stay with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Karla's profile image
Karla 
7 years ago

!!!!! Great 

Business response:

Karla, thank you for being a guest at our hotel and for your gracious review. We are delighted to know you were satisfied with our offerings and had a great stay with us. On behalf of all of us at Extended Stay America, we would like to invite for another experience on a future date. Sincerely, Hotel Management 

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willie 
7 years ago

I was told that it was a smoke free hotel , however the smoke smell in my room was so overwhelming it made my wife nauseated and being it was late when we arrived it was too late to try and change rooms. Needless to say she did not sleep well . 

Business response:

Willie, we apologize for the inconvenience you encountered due to the smoke smell in your room. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to provide you with a better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.

How is Extended Stay America - Virginia Beach - Independence Blvd. rated?

Extended Stay America - Virginia Beach - Independence Blvd. has a 3.3 star rating with 2,182 reviews. 

When is Extended Stay America - Virginia Beach - Independence Blvd. open?

Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.