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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
our stay Enjoyed our stay but beds were not comfortable. Fri and Sat night were kept awake by noisy people upstairs til 4am
Good place to stay. The rooms are of good size and very clean. They were very quiet and pleasant surroundings Employees were all very pleasant and willing to assist in any way possible.. My only fault was with the television reception. No local channels for weather and news,
You definitely get your money's worth, great experience The stay overall was well worth it. The rooms are studios but comfortable as well as the beds and clean. I was looking for something to be wrong with it because of the price but got nothing. About 8 minutes from the beach, which was great and around the corner from a small mall, shopping, great food. The only thing some may have a problem with is the fact that there is no room service unless you are staying for a minimum of 7 days or pay but it was great for me because ... read more
outstanding hotel Our stay was very comfortable and peaceful for the cost. The employees were very professional and courteous. The room was very clean. I will stay there many times in the future.
Best for your $$ Clean, quiet, everything you need. What more can you ask for? While not fancy, I'll stay here again anytime!
Staff was great but the property was not. Upon arrival I had to request to change rooms twice. The first room, the shower head was not on correctly and the second room smelled like smoke. The third room was decent and stayed there. In conclusion, I wont be staying at this hotel again.
Business response:
Dear Guest, Thank you for sharing your experience and for recognizing the efforts of our team. We sincerely apologize for the inconveniences you encountered with your accommodations, including the multiple room changes and any discomfort they caused. Your feedback is important and helps us address maintenance and quality concerns to improve future stays. We hope you might consider giving us another opportunity in the future, allowing us to provide a smoother, more comfortable experience that better reflects the high standard... read more
We booked our stay using hotels.com that was our first mistake. Second mistake was communication with the motel after we couldn't make it the first night. We called and explained the situation and we were told it was no big deal. By the time we arrived the next day they had completely cancelled our reservation and charged us for both nights.Unless you want to be out over $250 stay elsewhere. They will refuse to issue a refund.
Business response:
Dear Joshua, Thank you for sharing your experience. We understand how upsetting it must have been to face unexpected challenges with your reservation and the unexpected charges. While we recognize how frustrating situations like this can be, we sincerely appreciate your feedback. We continually review our processes to ensure more transparent communication and a smoother experience for all guests. We hope you will consider staying with us again in the future for a visit that is more seamless and comfortable. Sincerely, Hotel ... read more
Terrible hotel. Dirty. Roaches visible in hallway and room. Stains on the desk chair. Avoid.
Business response:
Dear LaDel, Thank you for sharing your feedback with us. We deeply regret that your experience fell short of expectations and that the condition of your room and surroundings did not reflect the standards we aim to maintain. Cleanliness and comfort are priorities for us, and your comments are being reviewed with our team to address these concerns promptly. We value your input and hope you will consider giving us another opportunity to provide a significantly improved stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 3.3 star rating with 2,212 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.