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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's great but I won't be back. No matter how early you book it or how hard you beg for it, you'll never get a handicap accessible room here.
Business response:
Howard, thank you for the feedback. We are sorry we were unable to provide you handicap accessible room which you requested. We regret the inconvenience caused and truly hope you will return for a perfect stay. Sincerely, Hotel Management
Good features, friendly staff, ants and sick folks I was really impressed with the features of the room. Quite comfortable and well laid out. The only negative in the room was the presence of ants, even in my second floor unit. The facility did run out of paper coffee cups down stairs so we had to bring down cups from the room. Just a little annoying when you are trying to get out and head to events. I would encourage management to not let sick employees come into the office. I saw one who was clearly miserable with the flu.... read more
Business response:
Jay, thank you for the review. Although you had an overall satisfactory visit, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We also regret the disappointment you had with our kitchenware policy. We take all feedback, good or bad, and use it to improve our services. We hope to have another chance to show you our true hospitality ... read more
Fine for the price they charge. No ice machine you have to walk to the gas station that’s near by. They rooms are fairly small and the beds are in comfortable. Nice tub size for a bath.
Business response:
Amber, thank you for choosing to stay with us. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. However, we are sorry for the disappointment you had with your suite and regret the inconvenience it caused. As we have full-size refrigerators in all our rooms, which includes ice trays for your convenience, we do not have an ice machine on our property. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sinc... read more
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,183 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.