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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean dog friendly room and facility in convenient, quiet location
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is so lovely to hear how much you enjoyed your stay, and we are happy you were impressed with our comfortable accommodations, pet-friendly environment, and peaceful location. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
It would do Shower broke, not very clean. Was a bed to sleep on
Business response:
Raul, thank you for taking the time to share your feedback. Although from the rating it seems overall you had a pleasant visit, we are sorry for the cleanliness and maintenance issues you encountered. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope you will consider a future stay so that we can make it up to you. Sincerely, Hotel Management
Chelsea at the front desk was very helpful! The room was clean and welll set up.
Business response:
Thank you for posting your kind review of Extended Stay America. We are delighted to read that Chelsea went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Sheets on bed had stains on them. I picked a non-smoking room and room smelled like smoke really bad. Also staff was not there when needed, waited almost 20 minutes just to check out cause nobody was at the counter.
Business response:
Thank you for reviewing your visit. We apologize for the smoke smell you experienced in your accommodation and the inconvenience you had at the time of check-out. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We have also shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,020 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.