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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
- Hotels
- Alexandria, VA
About this business
Location details
200 Blue Stone Rd., Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location of hotel is great, just don't check out at night. No one is available for any of your needs at night or early morning!!
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the location of the hotel; however, we apologize that you were not able to find anyone to assist you for your check-out. I will be meeting with my staff to share your comments and ensure that they are more readily available to guests that need to check out during these hours. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time yo... read more
Clean, but the bed hurt. I love a hard bed, but even my back couldn't take this one.
Nice stay I would have to say first and foremost, that the hotel chain is highly valued, which this hotel showed imperfections. The hotel carpets needs to be changed to bring more flare to the hallways, and the hotel needs some highly renovations to make the hotel standout! My stay was quite comfortable, and I appreciate the comfort of the room.
A place to sleep. I came in late and the desk staff had a hard time finding the reservation. In the morning, I was hugely disappointed in the "breakfast." It consisted of apples, packaged oatmeal, and granola bars. I probably will look to another place to stay next time.
Business response:
Steve - Thank you for taking the time to post a review of your stay. We are very sorry for the inconvenience you experienced during check-in and that our grab-and-go breakfast did not meet your expectations. We offer coffee, muffins, granola bars, oatmeal, and fresh fruit for our guests that do not have time to cook in their fully equipped kitchens. We are sorry that this did not leave you satisfied. We will be working with our front desk staff to ensure we are taking care of our guests in a timely fashion. Thank you again f... read more
would have liked ice machine in hotel found empty fruit snack bag next to bed
Business response:
Linda - Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our beds; however, we apologize that we do not have an ice machine at our hotel. We offer ice trays in each refrigerator so that guests can have the convenience of ice in their own room. We have met with our housekeeping staff, and we discussed the piece of trash in your room. Our staff will be making sure that each room is cleaned thoroughly prior to our guest's arrival. Thank you very much for providing us with your ... read more
Cheap and clean Affordable and clean! I reserved for a friend visiting. At first they assigned us to a room that had a terrible cigarette smell, not knowing we requested non-smoking. They gave us a hard time at first saying we had to contact orbiz and take it up with them but after showing them my confirmation email stating we requested non-smoking the man at the front desk changed our room.
I would stay again. The room I stayed at it was okay. Rugs and sheets on the bed needs some update but other than that staff was great and location was perfect to me. Washington DC, Arlington cementary and Andrews Air force base was extremely close by. I would stay again.
Business response:
Maria - Thank you so much for sharing your experience with us. It is always a pleasure to hear that our staff provided you with such exceptional service. Please know, we have made a note of your comments about the rugs and sheets. As we make improvements to our hotel, we will certainly keep them in mind. Thank you again for staying with us and we look forward to your next visit.
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
How is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. rated?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. has a 3.3 star rating with 2,618 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. open?
Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. is open now. It will close tomorrow at 12:00 a.m.