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Extended Stay America - Washington, D.C. - Alexandria - Landmark
- Hotels
- Alexandria, VA
About this business
Location details
205 N. Breckinridge Pl., Alexandria, VA, 22312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
"Nice for the price" We were only there from about 9pm-9am. Very short stay, just needed a place to rest.
I was ultimately shocked that the hotel even bothered charging what they did for this hotel. This should have been a $70 stay at most! Not $175! I booked a room here and so did my friends. The first room they got was horrendous and dirty, they were able to ask for a new room and were moved over with haste. The room we got was on the second floor. it was so musty, but thought we could get through it since we will be in the room. Entering the room was, however, so much worse. Better put.. smelled like boiled broccoli and aspar... read more
Business response:
Dear Guest, Thank you for taking the time to share your detailed experience. We sincerely apologize for the unpleasant conditions and disturbances you encountered during your stay. Your comments regarding room cleanliness, maintenance, and comfort have been shared with our management team to ensure immediate corrective action. We truly regret that your visit did not reflect our usual standards and hope you’ll consider giving us another opportunity to provide a more comfortable and secure experience in the future. Sincerely, ... read more
it smalt like cigarette smoke and the counter was dirty we did not end up staying
1/10 just avoid. To start… we got in extremely late and were told there was an audit happening which meant we couldn't check in for 40 minutes. Us and our toddler who we just woke up to bring into the hotel and who began a melt down being told we had to stay in the “lobby” area which is just a hallway with no chairs, and luckily the receptionist did bring a chair but still… if i had known that we couldnt check in at this time i wouldve booked another hotel more suitable for our needs. The room also smelled of cigarettes so s... read more
They was rude
Business response:
Dear Ashley, We’re truly sorry to hear that your experience with our team did not meet expectations and that you felt the service was rude. Providing respectful and welcoming service is a top priority, and we regret that this was not your experience. Please know your comments have been shared with our management team for immediate review. We appreciate you bringing this to our attention, as it helps us improve. We hope to have the opportunity to offer you a much better experience in the future. Sincerely, Hotel Management
Wet towels in bathroom. Marks and hair on bedding. No toilet tissue. Gross smell like smoke in bathroom.
Business response:
Dear Selena, Thank you for bringing your concerns to our attention. We sincerely apologize for the unusual condition of your room. What you described falls far below our standards for cleanliness and guest comfort. Your feedback has been shared with the respective teams for necessary improvements. We understand how frustrating and disappointing this must have been, and we are sorry that your experience did not meet the quality we strive to provide. Your patience is much appreciated, and we hope you will consider giving us an... read more
It’s
Business response:
Dear Behlul, Thank you for taking the time to leave a review, even if brief. We value all guest feedback, as it helps us understand where we’re doing well and where we can improve. If there was anything specific about your stay that stood out positive or negative we’d greatly appreciate hearing more so we can better serve you in the future. Your experience matters to us, and we’re always striving to enhance guest satisfaction. We hope to have the pleasure of welcoming you back! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Landmark
How is Extended Stay America - Washington, D.C. - Alexandria - Landmark rated?
Extended Stay America - Washington, D.C. - Alexandria - Landmark has a 3.4 star rating with 1,604 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Landmark open?
Extended Stay America - Washington, D.C. - Alexandria - Landmark is open now. It will close tomorrow at 12:00 a.m.