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Extended Stay America - Washington, D.C. - Alexandria - Landmark
- Hotels
- Alexandria, VA
About this business
Location details
205 N. Breckinridge Pl., Alexandria, VA, 22312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nasty place
Business response:
Dear Guest, We're sorry to hear that your experience did not meet your expectations. Cleanliness and guest satisfaction are very important to us, and we will address the concerns you've mentioned with our team to ensure improvements are made. We sincerely hope you'll give us another chance to provide a better stay in the future. Sincerely, Hotel Management
No breakfast available
Business response:
Dear Angel, We apologize for any confusion regarding our breakfast offerings. While we strive to provide accurate information, we understand how important breakfast can be for our guests. We appreciate your understanding and will continue exploring options to enhance the guest experience. Your input is valuable to us, and we hope to provide a better stay next time. Sincerely, Hotel Management
I don't recommend it
Business response:
Dear Naiara, We are sorry your experience did not meet your expectations. We strive to provide a high standard of service and comfort, and it is clear we fell short in your case. Your feedback is invaluable, and we will review your comments to make necessary improvements. We regret the inconvenience you experienced and hope to have the opportunity to offer you a better stay in the future.Sincerely,Hotel Management
Nothing works at this location tvs are like 20 years old. I moved to 4 different rooms before i got a toom where things work
Business response:
Dear Leroy, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with the TV and the room changes. Your feedback is important, and we will address these concerns with our team to improve the quality of our accommodations. We regret that your stay did not meet expectations and appreciate your patience.Sincerely,Hotel Management
Dirty bed sheets. No customer support. No complement breakfast available as web sites suggested. When ask for breakfast they said that they have only coffee available.
Business response:
Dear Sunil, We sincerely apologize for the inconvenience you experienced during your stay. Finding dirty bed sheets and lacking customer support is unacceptable, and we deeply regret these shortcomings. Additionally, we apologize for the discrepancy regarding the breakfast offerings. Your feedback is important, and we will address these issues to improve our services. We hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely,Hotel Management
Bad
Business response:
Dear Eliza, We are sorry we didn't meet your expectations. We aim to maintain the highest standards; therefore, we apologize that this was not your experience.We value your feedback and strive to ensure all our guests have a comfortable and enjoyable stay. Your satisfaction is important to us, and we hope to serve you better.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Landmark
How is Extended Stay America - Washington, D.C. - Alexandria - Landmark rated?
Extended Stay America - Washington, D.C. - Alexandria - Landmark has a 3.4 star rating with 1,604 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Landmark open?
Extended Stay America - Washington, D.C. - Alexandria - Landmark is open now. It will close tomorrow at 12:00 a.m.