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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Extended stay Centerville Staff was not friendly at all and check in took 20 minutes because the clerk took a phone call for 10 minutes after starting my check in process. Also they did not have the room that I booked ready by 3pm check in time so I had to take a room with a queen bed instead of the king I requested.
Acceptable for the price The room was clean and comfortable, though not very modern (i.e., old upholstery). Our room was non-smoking and it was clear; but the hallway did smell of cigarette smoke, and it is permitted in some rooms. That might be due to the age of the hotel, surely if the carpeting was replaces/walls re-painted, the smell would go away. Additionally, we only stayed 2 nights, so we did not utilize the kitchen area.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our rooms being clean and comfortable; however, we apologize for the smoke odors you experienced. To uphold our company's high standards, I will work closely with our housekeeping staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Ok it was ok not 5 star but average
Business response:
Thank you for taking the time to write a review of your experience with us. I'm glad that we were able to accommodate your needs with a satisfactory stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great staff that is knowledgeable about the area. Great for a short stay, clean rooms, quiet area, friendly staff and easy parking.
Business response:
Thank you so much for posting a review of our property. It’s great to read that you had a great stay! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Needed a room close to airport after landing from int'l flight. Perfect location. convenient.
Business response:
Thank you for taking the time to write a review of your stay. It’s great to read that we were able to accommodate your needs with our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 3.5 star rating with 1,575 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.