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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Value for money Nothing wrong at all. All facilities you could want at a competive price for a hotel close enough to the airport.
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad to hear that you enjoyed your stay with us and that you were pleased with our location. Thank you for choosing Extended Stay America. It would be our pleasure for you to repeat your experience with us in the future.
Very nice staff and super helpful. The place isn't the Ritz but for the price and location it's a winner. Close by toe Dulles airport and convenient to VA and DC. It's not fancy at all but was ok for comfort. The staff were all very friendly and very helpful. I would stay there again.
Business response:
Hi there, Thank you so much for posting a review of our property. I truly appreciate your comments regarding the hotel location and staff. It would be our pleasure for you to repeat your experience with us in the future. Thank you, again!
Very nice with one exception. These were nicer accommodations than I expected (cleaner, newer) and the room had a kitchenette. The staff was great and friendly. My one complaint is that the wi-fi was unacceptably slow even though I paid to "upgrade" the service. Except for that, I was quite satisfied but given that business travelers need to upload/download/print the management should consider a computer for customer use with a decent broadband connection.
Business response:
Thank you for taking the time to write a review of our hotel. It's great to hear that our hotel exceeded your expectations. I'm glad that you enjoyed your clean room, our friendly staff and your fully equipped kitchen. Still, I apologize that you were not pleased with our free Wi-Fi. Your comments will be useful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again soon.
Great!
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our great service and location. We look forward to welcoming you back in the future!
I really recommend this hotel for others
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future!
Good for price Good hotel for the price. Friendly and helpful staff. Found a few long hairs in the bed, on the pillows, and the shower had hairs in it. Could use a better cleaning. Breakfast was also very boring, only pre packages muffins, granola bars, and coffee. Otherwise a good choice.
Business response:
Your review for our hotel was recently brought to my attention. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Still, I am glad to hear that you enjoyed our friendly, helpful staff during your visit. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to ou... read more
Convenient to airport, shopping and attractions Comfortable bed, clean room. Desk clerk (Lori) was courteous and helpful in replacing a faulty iron and resupplying coffee for the room. Wish the room service could be done daily, at least getting the trash out and resupplying coffee. Quiet and comfortable, good bang for the buck.
Business response:
We thank you very much for taking time out of your busy schedule to write a review. We are very proud to have Lori on our team. 100 % costumer satisfaction is our Goal . I am glad you enjoyed your stay with us and if your travels bring you back to our area, please let me know if I can be any help.
1st Timer This was my first experience with Extended Stay America. The Chantilly location seemed to be relatively new. Room was excellently furnished, very clean. I will definitely stay here again and longer.
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,188 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.