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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Extended Stay America Hotel Washington, D.C. - Chantilly - Dulles South is located at 14420 Chantilly Crossing Ln, Chantilly, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good hotel The Hotel was nice, but in the page said breakfast included and they only include muffin and coffee, there was not really a table to seat or anything else to eat. They should not say they have breakfast when they don't
Business response:
Reinaldo - I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our breakfast did not meet your expectations. Our breakfast is designed to be a convenient grab-and-go to fit the busy lifestyles our guests lead. Still, we are happy to know that we were able to provide you with a nice experience during your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
The staff is excellent and the location is convenient. I had extremely wrinkled sheets with stains but everything in the room worked, it was quiet, and the bed was comfortable. Unfortunately, the area behind the front desk degraded the overall appearance of the place.
Business response:
Thank you for taking the time to write a review of your stay. I am pleased to read that our staff was excellent and our location was convenient for you; however, I sincerely apologize that your sheets were wrinkled and had a stain. In response to your feedback, I am working with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to pr... read more
it was just wat we needed Loved it
Business response:
Thank you so much for posting a review of your stay. We are so pleased to hear that you loved our hotel . Thank you again for your kind words. We would love to provide you with another comfortable stay in the future.
What a great deal! Booked thru the option of booking for a lower price and then finding out the name of the hotel. What a great room for only $42 a night!
Business response:
I appreciate you taking the time to write a review of your stat with us. I truly appreciate your comments regarding the your clean and spacious room. I am also pleased to read that you found our location to be so convenient. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
average service no gym room - no breakfast - no smile - cleaning not good - noisy fridge
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you had cleanliness issues in your room and that you received such poor service from my staff. In response to your feedback, I will be working with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. As well, I will be meeting with my entire team to review customer service standards to ensure that we are providing excellent service. I am grateful for the feedback you ... read more
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 4.3 star rating with 601 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.