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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last room in Chantilly The hotel overall was nice. Most people there are long term guests in the area for work. They cook in the rooms and some of the smells in the halls are not nice.
Business response:
Thank you for sharing your experience with us. Please accept our apologies for the odor issues you experienced. We will be working with our housekeeping and maintenance staff to improve our odor control procedures. Still, I am glad to read that you had a positive stay overall. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Good value. Very helpful front desk staff - thanks Hani!
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly customer service and our reasonable rates. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good for long stays. The WiFi was slow(upgrades are extra) Had to ask for coffee maker for room. Refrigerator was noisy, bath sink leaked badly, hard to get shower valve to operate for hot shower.It is what it is, an extended stay facility, not for the quick comfortable weekend.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that we failed to meet your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, I will work with our front desk staff to ensure that we are clearly communicating our amenities during guest arrivals. Additionally, I will have our maintenance engineer inspect your room to ensure that everything is functioning properly. We continually work to improve our hote... read more
Comfy night
Business response:
Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our comfortable rooms. Once again, thank you for posting your review. We look forward to having you visit with us again in the future.
Cheap. Definitely cheap. If you're trying to travel as cheaply as possible, you can't do much better than this. But they don't clean your room, their tvs are small and barely get any channels, and the bed isn't comfortable. If you're on a government per diem, definitely stay somewhere nicer.
Business response:
Thank you for your recent review of your stay. Please know that we are sincerely sorry that our amenities were not to your satisfaction. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a b... read more
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,209 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.