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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So so experience. Never had lodging where they only come once a week for housekeeping. And when I would come into the lobby for my coffee and muffin and gave a happy good morning, I was greeted by grunts. Overall ok but I will probably stay somewhere else when In come back for business.
Business response:
Thank you for being our guest. We are sorry you were unhappy with our housekeeping policy and that our staff was not friendly. We are reviewing this to improve our future guest experience. Please give us another opportunity to welcome you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was a good stay, it was just too far away from the destination that I had to get to when leaving.
Business response:
Thank you for making Extended Stay America your home away from home. We are glad to know you had an overall good stay with us. It was a pleasure having you as our guest, and we hope you will choose us the next time you visit the area. Sincerely Hotel Management
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Me encanto todo exlente servicio la limpieza front desk mui amables mui limpio to me encanto
Business response:
It was a pleasure to read your fantastic review of Extended Stay America. We are glad you liked the service provided by our front desk staff, and your compliments serve as encouragement to all of us. We appreciate your feedback, and we hope to be your hotel of choice every time you visit our area. Sincerely, Hotel Management
Very good people. Rajesh is very helpful with a good smile. Like it
Business response:
Thank you for choosing Extended Stay America. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay. Special thanks on behalf of Rajesh for highlighting his efforts. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
1 night stay satisfactory I stayed for one night for an unexpected trip visiting friends that live nearby. This was a good experience for the type of place it is. They only provide shampoo and body soap in the room. I did not see any conditioner, but that doesn't mean it wasn't requestable (I never asked). Also, the free version of the internet was too slow, but they do provide a faster version if you are willing to shell out for it. I could not load my email.
Business response:
Samantha, thank you for choosing Extended Stay America for an overnight stay. We're glad to know overall you had a pleasant time with us and that our location was ideal for your need. However, we're sorry for the slow internet connectivity in your room. Please know we have contacted our service provider and are happy to report that everything is now up and operating as it should be. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Splendid My stay was absolutely amazing. The rooms were clean and comfortable the staff was friendly. The area was safe and quiet.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.