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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
I was here just for 1 night. I was surprised that there was no wastebasket. There should also have been a channel guide for the TV, though service was out because of a very bad rainstorm.
Business response:
Dale, thanks for choosing Extended Stay America for your stay. We are pleased you had an overall good stay. But, we missed meeting some of your expectations. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
They need to be more friendly and clean more
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not living up to your expectations. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
The sheets smelled stale and my bed had hair in it When I turned down the covers.
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for the cleanliness issues you experienced during your stay. We have shared your concern with our housekeeping team to ensure this does not happen again. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
I like the private entrance for every room, the staff is very friendly also. It’s no 5 star resort by any means, but I visit this town about twice a month and it’s my favorite.
Business response:
Thanks for choosing Extended Stay America for your stay. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure to have you here, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Clean, comfy and quiet. Couldn't have been a better experience!💙
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your stay with us. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Difficult to get to the hotel from Fair Oaks Mall. Shower curtain needs to be replaced, dirty. Room smelled of stale cigarette smoke and parking was difficult with others not parking in the lines. Room was good, shower water was hot. Good price for the room.
Business response:
Nan, thank you for evaluating your stay with us. We’re glad to know you were pleased with your room and that you found us to be at a fair price. However, we’re sorry for the odor and cleanliness issues you experienced in your room. Please be assured that we have discussed your feedback with our housekeeping team, and we will be more diligent going forward. We hope you will consider giving us a second chance the next time you are in Fairfax. Sincerely, Hotel Management
the Price changed and got overcharged. Not good Got overcharged about $85 more than the original price booked.
Business response:
Thank you for the review of our hotel. We’re sorry to read you felt you were overcharged for your stay. Please feel free to contact our front desk so that we can review the bill and do the necessary corrections. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Was exactly what I was looking for. Easy access and quiet.
Business response:
Thank you for staying with us, and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our hotel. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.