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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Value for your money, staff are nice, breakfast part is negligible but honestly we did not expect much either. Room and bathroom clean and working perfectly.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations and were happy with our affordable rates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Retreat away from home My stay was very pleasant and amazing, just to short due to other matters that needed to be attended.
Business response:
We are delighted you had a great stay at Extended Stay America. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Location and cleanliness . Friendly staff and free breakfast
Business response:
We appreciate your loyalty towards Extended Stay America and the feedback about your experience here. It feels good to know you liked our convenient location and were impressed with the excellent service provided by our team. Thank you for the comments, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Location is good and room is clean.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were impressed with our ideal location and that you loved your accommodations. It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Checkin amd checkout was friendly and quick. Room was clean though I couldn’t find a trash can so I just left a grocery bag tied shut with my little bit of trash in it.
Business response:
Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management
It was an efficiency but no dishes or silverware. I prefer to have sink out side of toilet area. Booked a king and got a queen. Other visitors loud and made us nervous for our safety and that of our car and belongings.
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. Your feedback has been shared with every department involved. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
Montel, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.