Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're glad to know we were able to accommodate you in the room of your choice and that you had a pleasant time while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're glad to know our wonderful location worked well for you and that you loved your well-appointed room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

Thank you for your review. We apologize we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make a note of your feedback as we plan our breakfast offerings. We appreciate your comments and hope you will consider returning to our hotel soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to know our location was convenient for your needs and that you had a pleasant experience. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for your nice review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for your feedback about our hotel, and we are sorry you were not happy with our grab-and-go breakfast choices. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will come back to stay with us another time and hope our breakfast selections are more to your liking. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate you liked our convenient location and our friendly staff. Thank you again for recommending us, and we look forward to welcoming you again soon. Sincerely, Hotel Management