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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a very basic Hotel but the room was reasonably comfortable and adequate for a very reasonable price. When we arrived the closet lacked any hangers and there were no cups or glasses to use for water. However housekeeping provided these after about 20 minutes when we requested them. The included breakfast featured acceptable coffee and a choice of a packet of dry oatmeal or a rather soggy muffin. The staff what's courteous and friendly. The location was convenient for our purposes. This is a place to stay if you plan t... read more
Business response:
Thank you for reviewing our hotel. We’re glad to know our location was ideal for your needs and that you were impressed with the service provided by our staff. However, we’re sorry for not meeting some of your expectations. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning the new breakfast offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Overall, the place is clean and convenient. I would stay there again but bring my own breakfast and pillows. The breakfast they provide is not great. They only have one kind of coffee, and the breakfast is small and simple. For some reason, there were very uncomfortable pillows that were paper thin.
Business response:
Thank you for reviewing our hotel. We’re glad to know you liked our well-kept property and that overall you had a pleasant stay with us. However, we’re sorry for not meeting some of your expectations and for the inconvenience you had due to it. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We appreciate your feedback and look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Homira, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Washington D..C. trip Very convient to local stores and freeways.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know our location was ideal for your needs and that you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Sneha, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for choosing us. We are pleased you had an overall pleasant stay, but we are sorry if we missed meeting some of your expectations. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Advertised as free breakfast which was only muffin and coffee.
Business response:
We appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will make note of your feedback as we plan any changes to it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.