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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

4.2
  • Hotels
  • Fairfax, VA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

12104 Monument Dr., Fairfax, VA, 22033, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,273 reviews
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Lynna's profile image
7 years ago

Love the hotel! It was a nice getaway as I needed a quick place to stay and smoke a cigar! 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that our service as well as facilities were up to your satisfaction. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Overall, it was okay. I’m sure in the package deal there was a service fee applied to my bill from the hotel and yet, no room service. Unless an individual stays longer then 7 days. 

Business response:

Thank you for being our guest and for taking time to leave feedback. We apologize for your disappointment with your recent stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In response to your feedback, we will be coaching our front desk staff to ensure we are clearly communicating our service... read more

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Anonymous 
7 years ago

Really nice hotel with a nice little kitchen. This is the second time I stay at this hotel and I would always recommend it to people. It has everything you need. Every room come with hotplates, sink, fridge, and a mini-fridge. It is close to nice restaurants, malls, and theaters. 

Business response:

Thank you for staying with us once again and for sharing your amazing experience at Extended Stay America. We are delighted to read you loved all the aspects we offer and found us to be a great value in the area. We appreciate you recommending us and look forward to hosting you again soon. Sincerely, Hotel Management 

Jessica's profile image
Jessica 
7 years ago

Mediocre Experience Very friendly service in the lobby and we were quick to check in. Aside from the room being a bit dirty and we had a broken desk lamp, the room was fine. Just seemed like the cleaning staff didn't put much effort. 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased you had an overall good stay, but we are sorry for the inconvenience you experienced while here. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management 

Syeda's profile image
7 years ago

We reached there late night since we are from New York. We reached there around 1:30 and waited for exactly 45 minutes for the man to come to his desk. We kept on calling and everything. He wasn’t with any customer. Either he was sleeping or doing something else. I’m sorry but his belt and everything were open. I’m sure no one spends 40 minutes in the bathroom. Then he was annoying slow in his work. We got to our room at 3 in the morning. He couldn’t give us keys. He has troubles and then he taking another customer when he w... read more

Business response:

Syeda, thank you for being our guest and for sharing your feedback. We are happy you enjoyed your stay overall, although we apologize for the issues you experienced during check-in. Your comments have been shared with the front desk team to ensure a better experience going forward. Thanks again for your feedback and we hope you will stay with us again soon. Sincerely, Hotel Management 

Ramone's profile image
Ramone 
7 years ago

Business response:

Ramone, thank you for your generous rating. We are glad you had a great stay and enjoyed all aspects of our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Quiet and clean. Kitchenette in room. The "breakfast" is a granola bar and coffee--a little disappointing. Some fruit would be nice. Other than that, the place is clean and quiet, safe and secure, close to malls and shopping. The kitchenette was nice but you need to ask for dishes and utensils. 

Business response:

Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you liked the kitchenette in your room. We have taken a note of your concern. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Close to the mall Easy to find..but hotel needs lighting over room #s and need an ice machine or put more ice trays in freezer.. 

Business response:

Thank you for being our guest. We are pleased you had an overall nice stay. We receive many positive comments regarding our full-size refrigerator/freezer which includes ice trays, so we do not have ice machines on our property, and we apologize for your disappointment. We value your suggestions and hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?

Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews. 

When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?

Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.