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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel itself was in good condition, but the beds were rough. They were so hard neither of us could sleep, and my boyfriend ended up sleeping in the reclining chair. I would recommend the hotel investing in better mattresses or putting a padding on the beds. Would not recommend if you are looking for comfortable/ quality sleep.
Business response:
Deanna, thank you for your review. Although your stay was pleasant in few aspects, we sincerely apologize for the problems you encountered with the comfort of the bed. I have shared your comments with my engineering department and we are looking into the issue so that we can correct it. Please consider giving us one more chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management
Buen lugar para quedarse en larga estancia A pesar que nos tocó en habitación de fumadores y no lo somos, no había mal olor, todo estaba muy limpio; el lugar donde queda el hotel es muy accesible y cerca a todo lo que uno necesita, inclusive el aeropuerto Dulles. Pocos canales de televisión. El desayuno estuvo bien, grab and go, no hay huevos ni pancakes.
Business response:
Diana, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel, close to shopping, transportation, & food, staff was nice, only complaints bed was hard & uncomfortable & when i asked for another iron b/c the one in the room was burnt they said they didnt have one & then said they would check & call me back but never did
Business response:
Thank you for staying at Extended Stay America. It is a pleasure knowing you were benefited with our location close to your needs and that you liked service offered by our staff. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Service was very good, thank you
Business response:
Nick, thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. We hope you will consider Extended Stay America your home away from home when your travels bring you back to the area. Sincerely, Hotel Management
We liked having a full-size refrigerator in the room, and we like that no one came into the room on a daily basis.
Business response:
Larry, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
All good!
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Byron, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Joan, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.