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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

4.2
  • Hotels
  • Fairfax, VA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

12104 Monument Dr., Fairfax, VA, 22033, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,273 reviews
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Lori's profile image
7 years ago

Convenient to many things but not the best hotel The room wasn't that clean, I opened the nightstand drawer and found scraps of paper written on, so they obviously didn't clean thoroughly from the stay before me. The kitchen area was outdated and the overall "smell" of the room was musty. The bed was uncomfortable to sleep on and the pillows were very flat, even after doubling them up. For the price it was comparable I guess 

Business response:

Lori, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management 

Jennifer's profile image
Jennifer 
7 years ago

Business response:

Jennifer, thank you for leaving us a rating. We hope to have another opportunity to welcome you back soon to our hotel. Sincerely, Hotel Management 

Sandy G's profile image
Sandy G 
7 years ago

Business response:

Sandy, thanks for the four-star rating. We are glad you had a comfortable visit at Extended Stay America. We hope to see you again in the future. Sincerely, Hotel Management 

Sandy G's profile image
Sandy G 
7 years ago

Business response:

Sandy, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Scott's profile image
7 years ago

Business response:

Scott, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Buela's profile image
7 years ago

Bare minimum Dirty wet wash cloth was folded neatly on top of hand towels. No trash can in bathroom. You have to request a coffe pot, it is not provided . Breakfast was oatmeal and honey oat bars , no milk. No place to park nearby. 

Business response:

Buela, It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

It was a pleasure to have you as our guest at Extended Stay America. We are glad you enjoyed your time with us. We hope to see you soon. Sincerely, Hotel Management 

Robert's profile image
Robert 
7 years ago

Thought I was getting a non smoking room. 

Business response:

Robert, thank you for your review of Extended Stay America. We are pleased you stayed with us, but I regret if any inconvenience you had. We hope you will choose us again the next time you are in this area. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Clean room , helpfull ax nd knowledgeable staff,all amenities in working condition 

Business response:

Thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were impressed with our top-notch service and facilities. It was such a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?

Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews. 

When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?

Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.