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Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Comfortable stay It was a comfortable stay
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with room and felt comfortable during your stay with us. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Not real homey The price was about the same as a local hotel wit considerably less service. Not even any cups in the room.
Business response:
Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our level of service did not meet your expectations. As part of our rooms you can customize your kitchen to your needs. I'm sorry this was not communicated to you at check in. I've shared your review with my staff and will review our check-in procedures with them to ensure this issue is not repeated in the future. I am grateful for the feedback you provided so we are able to co... read more
It smelled and had cigarettes/ash all over the stairs. No crazy cleanliness problems, but it seemed dingy and carpets were dirty.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that you experienced an odor during your stay and that the floors were not clean in the common areas or in your room. Your comments were reviewed by the staff, and we will be inspecting our floors more often to make sure your experience is not repeated. As well, I will be working with my housekeeping staff on strategies to prevent odors. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to ... read more
Ok price was right. The price was right. Bed was comfortable. Relatively clean.
Best in the area. In terms of quality, services and the price, this is the best in the area. I have been in the area for many times and it was my first choice when I booked on line. It is in very safe location with stores and fast food joints nearby. The most outstanding feature of the hotel is the guest friendly , efficient and unfailing services of front desk. ( It is Miss Gladys, during my time)
Lovely kitchen, nice staff Wonderful spacious room for low $$. Room was very clean, my only complaint would be that there was no shampoo, but my hubby asked for some and we were taken care of right away :)
Business response:
Thank you for taking the time to write a review of your stay. We are so pleased to read that you enjoyed your spacious room and that you found us to be a great value. I am also pleased to read that you received responsive and helpful service from my staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
stinky lobby The hotel is hard to find. I asked for a non-smoking room but when I walked into the lobby it smelled horribly like smoke. I had to ask to make sure ibwas in the right building. Everything else was nice the room was clean and the staff friendly. The lobby really needs air fresheners.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that your room was clean and that our staff was friendly; however, I do apologize that our lobby had a smoke odor. I will be working with my housekeeping staff to install air fresheners so that your experience is not repeated. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
dc OK for the price. The front desk clerk was very friendly and helpful.
Short stay at extended stay Only needed a short stay and Extended Stay was right price and location. Didn't need the full economy kitchen, but but the room was in great shape and comfortable. Staff was very helpful.
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,187 reviews.
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.