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Extended Stay America - Washington, D.C. - Gaithersburg - North
- Hotels
- Gaithersburg, MD
About this business
Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Jan 2015 - First Time Experience Three night stay for business; Basic, no- frills room accomodations - plenty of seating and desk space to work though - met my needs, but appeared dated and drab. Location (Bldg. #205) is adjacent to newer Extended Stay facility at 201 - haven't stayed there. Staff service and attentiveness was excellent.
Cigaret smells everywhere on hallway. AMd breakfast is horrible for the hotel charges.
Business response:
Thank you for sharing your experience with us. We are disappointed to hear that our grab-and-go breakfast did not meet your expectations and that you experienced an unpleasant odor during your stay. We strive to offer a variety of quick breakfast options each morning for our guests that do not have time to cook in their fully equipped kitchens. We apologize that this did not leave you satisfied. We will review your feedback and look into adding to our selection. We will also work with our housekeeping staff to make sure our ... read more
very satisfied very nice to have fridge in room. room was quiet for sleeping
Staff is awesome The room didn't look like it was in the pictures. The room was dusty and had a dirty feel. The room was very dirty but was stained and showed wear. The rate was good for the location but not for the room. The service was awesome. The staff went above and beyond to ensure I had a pleasant stay. The staff/ service is the only reason I would ever stay again
Business response:
Thank you for taking the time to write a review of our hotel. I apologize for the cleanliness issues you experienced during your visit. Still, I am glad to hear that our staff provided you with great customer service during your stay. I will be meeting with our housekeeping staff to ensure the cleanliness issues you described do not continue in the future. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the future.
smelled and poor service Hotel smelled like smoke. We were at 205 Professional Drive, 201 Professional Drive was in same parking lot and was newer, cleaner and did not smell like smoke. We called for a plunger at night and they never brought one. We called again in the morning and they told us they were all out of plungers. They eventually got us one from next door, but they just handed us the plunger and walked away. Will not stay here again.
Business response:
Thank you for posting a review of our hotel. I apologize for the odor issues you encountered during your stay with us. As well, I am sorry that our staff did not attend to your needs in a professional manner when you requested a plunger. I will be meeting with our staff to review your comments to ensure your experience is not repeated. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the future.
Comfortable stay It was a comfortable stay
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with room and felt comfortable during your stay with us. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Not real homey The price was about the same as a local hotel wit considerably less service. Not even any cups in the room.
Business response:
Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our level of service did not meet your expectations. As part of our rooms you can customize your kitchen to your needs. I'm sorry this was not communicated to you at check in. I've shared your review with my staff and will review our check-in procedures with them to ensure this issue is not repeated in the future. I am grateful for the feedback you provided so we are able to co... read more
It smelled and had cigarettes/ash all over the stairs. No crazy cleanliness problems, but it seemed dingy and carpets were dirty.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that you experienced an odor during your stay and that the floors were not clean in the common areas or in your room. Your comments were reviewed by the staff, and we will be inspecting our floors more often to make sure your experience is not repeated. As well, I will be working with my housekeeping staff on strategies to prevent odors. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to ... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - North
How is Extended Stay America - Washington, D.C. - Gaithersburg - North rated?
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,252 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - North open?
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.