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Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Extended Stay America Hotel Washington, D.C. - Landover is located at 9401 Largo Dr W, Upper Marlboro, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We stayed for a week. It was fine overll. There was one staff member that never had the towels ready in the evenings when I returned. The carpet in the halls should be vacuumed daily. The other staff like Broony and another young lady in the morning always had linen ready. Over all, customer servce wa great.
Business response:
Dear Catrina, Thank you for your feedback and staying with us at Extended Stay America. We are glad that Broony and our morning staff helped make your stay enjoyable. Your comments about the towels and hallway upkeep are appreciated and will be looked into. We hope to welcome you back soon!Sincerely,Hotel Management
Staff
Good front desk people
Business response:
Dear Selenthia, Thank you for your positive feedback! We are delighted you had a great experience with our front desk team at Extended Stay America. Your kind words are greatly appreciated, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Takes fire to get deposit back
Business response:
Dear Guest, We apologize for any delay you experienced in receiving your deposit. Please know that this is not our standard procedure, and we understand your frustration. We strive to process refunds promptly, but the nature of the process can take longer than anticipated. Your feedback is important, and we will review our procedures to ensure a smoother process in the future. Thank you for bringing this to our attention, and we appreciate your patience.Sincerely,Hotel management
Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 4.3 star rating with 811 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.