Extended Stay America - Washington, D.C. - Reston

Kelin 

on Expedia

a year ago

It says breakfast included but its only a protein bar and a cup of coffee. Dice desayuno incluido y solo es cafe con barras de proteína, el personal no es amable y las habitaciones huelen mal 

Anne 

on Expedia

a year ago

The bed was clean but the room had grimy carpets, chipped countertops and general maintenance issues with paint and esthetics. Hot water worked so at least I had a good sleep and shower after a transatlantic flight. 

Ned 

on Expedia

a year ago

There were lots of cockroaches in my room. 

Carlous 

on Expedia

a year ago

I have stayed at this location before, but now I find it is not kept well. There were people hanging outside their room doors smoking drinking and talking loudly. The first room I was given had no TV and the door was held to the hinges with duct tape. I demanded another room. Needless to say I was disappointed. I stayed but got out early. 

James 

on Expedia

a year ago

Room smelled like dog & cigarette smoke. (Heard dogs and smelled cigarettes walking to the room.) Floor was sticky and the outside of microwave was greasy. Although the staff member could not get me another room, he was courteous. (Grabbed a few hours of sleep and vacated the room cutting short a planned 3 day trip.) 

Brian 

on Expedia

a year ago

The first room I was given was dirty and the bed sheets had stains. The second room acceptable but around midnight I saw roaches in the bathroom. I took my luggage to the car so I wouldn’t get bugs in my things since it was too late to check out and I had to get up early anyway. Then at 1:45 AM in the morning the fire alarm goes off for 45 minutes. Trucks, sirens till almost 3 AM. Dog poop and cigar wrappers litter the property and courtyard. I would never return, a complete rip off at that price point. GO SOMEWHERE ELSE. 

Laurie 

on Expedia

a year ago

I was given a room that was still in the process of being cleaned. The room smelled badly of urine, like a pet had soiled the carpet at some point. I was so exhausted that it wasn’t worth the hassle to change rooms. At 1:52am the smoke alarm went off across the entire complex. It was not disarmed until 2:11. Then it went off 4 more times over the next 10 minutes. When I got up to check on the issue (were we actually on fire?), I was greeted by a roach crawling up the wall.