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Extended Stay America - Washington, D.C. - Tysons Corner
- Hotels
- Vienna, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8201 Old Courthouse Rd., Vienna, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff - nice location. Met by friendly desk clerk who realized my two reserved rooms were on different floors and quickly changed that without out asking. Actually all the staff were very pleasant. Room was big and had a kitchenette. Two things for consideration... it doesn't appear to have daily linen/towel service which can be a plus or minus. The breakfast was a "grab and go" continental not a sit down area like you might expect. As the chain name implies this is for someone staying awhile and may not care abo... read more
Business response:
Wayne, thank you for choosing Extended Stay America. We are glad to know you were so impressed with our ideal location and that you also appreciated our friendly associates. We value your feedback and have taken a note of it. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Very nice staff and rooms Stay is very comfortable and stayed in same motel for second time
Business response:
Thanks for returning to Extended Stay America. We are glad to know your stay with us was comfortable and that you were satisfied with all that we have to offer. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Ecxelent
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Cleaning staff are very loud. They also don’t knock on doors. Breakfast is a granola or packaged muffin/cupcake. It was OK for the location but much better options tor the price. Rooms are clean but only one trash can. You have to ask for kitchen supplies. No do not disturb, you have to request not to have the room cleaned. Old musky wall AC that isn’t good for allergies. Bed was clean. Overall, the room wasn’t clean but not dirty either. Wil need to bring your own slippers for the bath and carpet.
Business response:
Thank you for staying with us. Although you had a pleasant time here, we are sorry for not meeting all of your expectations and regret the inconvenience it caused. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Inconsistent quality - from great to frustrating. sun. morning manager was great - Sat. afternoon check-in staff wanted to be helpful but was poorly trained. ROOM - clean & well laid out - but (a) bathroom sink drain was broken (closed but didn't re-open) - no one on site to fix it; and (b) Kitchen had NO utensils, mugs, pots etc - and no sign saying there were available! (Only learned they were available when I later asked front desk WHY there is nothing in kitchen that lets it; be used!) STAFF: Sat. afternoon check-in staf... read more
Business response:
Thank you for staying at Extended Stay America. We are glad you had an overall pleasant time here. However, please accept our apologies for the issues you had while here. Rest assured we take feedback such as yours to heart and will use it to fine tune our procedures to better serve you. We hope you will give us a chance to make a better impression on a future visit. Thanks again for your feedback. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
No gym access but otherwise very nice Clean, nice full kitchen, everything was as described, except the description said there was discounted access to a locall gym and when i checked in i was told there was no gym nearby.
Business response:
Mark, thanks for the 4-star review of Extended Stay America. We are delighted to know you liked our well-maintained property and that you liked having a fully-equipped kitchen in your room. However, we are sorry for any inconvenience caused to you. Your business is appreciated, and we hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management
NEXT TIME I'LL STAY SOMEWHERE ELSE Pros: When I showed up early (around noon), they let me check in. Cons: 1) Tried repeatedly to call the hotel in the morning to arrange early check-in, but they do not answer their phone. 2) Room smelled funky - maybe someone had been smoking in it. 3) Fridge was very noisy - ended up unplugging it. 4) Pillows are very uncomfortable (but mattress OK). 5) Contrary to listing, there is no breakfast (except coffee and granola bars).
Business response:
Stephen, thank you for sharing your feedback online. Although you liked certain aspects of our hotel, we apologize as you experienced so many difficulties during your stay with us. We value your feedback and it has been discussed with our team to ensure we are more consistent in our service levels moving forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Nice hotel, had good experience. Carpet needs thorough cleaning, was sticky at few places
Business response:
Thank you for choosing Extended Stay America. We’re glad to know you enjoyed your stay with us. Please be assured we have taken a note of your observation and has addressed it to the housekeeping team. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Tysons Corner
How is Extended Stay America - Washington, D.C. - Tysons Corner rated?
Extended Stay America - Washington, D.C. - Tysons Corner has a 4.3 star rating with 1,436 reviews.
When is Extended Stay America - Washington, D.C. - Tysons Corner open?
Extended Stay America - Washington, D.C. - Tysons Corner is open now. It will close tomorrow at 12:00 a.m.